Leasing Manager

PeakMade Real Estate•Binghamton, NY
•$20 - $22•Onsite

About The Position

The Leasing Manager is an onsite leader responsible for the property’s leasing and marketing efforts. In collaboration with the property manager, this role helps ensure community events and campaigns are targeted, creative, aligned with the PeakMade brand, and appropriately executed. The Leasing Manager works closely with the team to achieve revenue, occupancy, resident, and retention goals. The role calls for someone who creates exceptional customer experiences, builds authentic connections, treats others with respect, and leads by example. The Leasing Manager develops creative marketing strategies, adapts to a fast-paced and changing environment, and uses social media, Microsoft Office, and property management software. Responsibilities span leasing and property operations, digital marketing execution, and sales and marketing. The manager leads leasing staff, supports resident programs and events, gives property tours, leases and renews apartments, creates social media content, manages online reputation, and helps implement marketing plans and meet occupancy goals.

Requirements

  • At least 2 years of experience leasing off-campus student housing apartments.
  • High school diploma or equivalent.
  • Communication skills that foster connection and belonging, teamwork, and productivity.
  • Passion for helping college students find their next home.
  • Proficiency with social media platforms, Microsoft Office, and property management software.

Nice To Haves

  • Previous experience in a leadership role.
  • Some weekend and evening availability.

Responsibilities

  • Hire, lead, and develop full-time and part-time leasing staff, including assisting with recruiting, interviewing, onboarding, and development.
  • Provide excellent customer service and represent Peak and the community as an example to the team.
  • Supervise the planning, preparation, and implementation of lease-up events, renewal parties, property events, competitions, and resident programs.
  • Give informative onsite property tours to prospective residents, anticipate customer needs, and address concerns.
  • Lease and renew beds or apartments in person, by phone, or online.
  • Assist with move-out and move-in events and collect deposits or fees associated with move-in when necessary.
  • Regularly use Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva, and other creative applications.
  • Keep property social media platforms current and visually fresh.
  • Use Canva to create flyers, social graphics, and videos promoting the community lifestyle.
  • Manage online reputation through platforms such as Reputation.com, JTurner, and Modern Message.
  • Assist with developing and executing annual marketing plans within budget.
  • Use knowledge of trending marketing techniques and develop creative approaches to support sales and leasing, particularly for college students.
  • Use established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
  • Maintain accurate and current prospect traffic and leasing data.

Benefits

  • Monthly, quarterly, and annual commissions and other bonuses are available.
  • Housing discount, varying by property.
  • Mentorship program available.
  • Up to 12 weeks of paid parental leave and one year of diapers.
  • 15 days of PTO plus 2 additional Wellbeing Days.
  • 401(k) match.
  • Wellness initiatives, healthy team competitions, and virtual yoga classes through Peak’s LiveWell program.
  • Leadership training and growth opportunities.
  • Additional rewards and recognition.
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