Leasing Manager, Multifamily

Cushman & Wakefield•Las Vegas, NV

13d•$21 - $25

About The Position

The Leasing Manager trains and oversees onsite leasing functions and directs the sales efforts of an apartment community. The role provides exceptional service to community residents, prospective residents, vendors, and the corporate management team, and takes an active part in external marketing and advertising of vacancies. The manager oversees lease and renewal documentation, leasing records and reports, property marketing, resident files, lease compliance, and the work of leasing personnel. In coordination with the Property Manager, the role develops marketing plans, leasing strategies, and advertising proposals; evaluates staff performance and leasing results; and reports property issues, leasing objections, and potential liabilities with recommendations. Additional duties may be assigned by a supervisor. The position operates in a professional office environment and routinely uses standard office equipment. It includes travel between properties and may require travel up to 25% of the time. Physical demands include extended standing and walking, using stairs or ladders, operating office machinery, and moving objects within the stated lifting and force limits. Compensation is $21.25–$25.00. Eligible employees may enroll in company benefit programs; pay and eligibility may depend on factors including location, experience, job type, and other considerations.

Requirements

At least 3 years of related experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Valid real estate license when required by state regulations.
Courteous and professional attitude.
Good organizational skills and ability to meet deadlines.
Detail-oriented and well organized, including in preparing for audits.
Follow Cushman & Wakefield policies and procedures.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Complete lease and renewal paperwork according to company standards and explain lease information to residents.
Enter leasing activity data into tracking systems.
Walk apartment units before showings and resident occupancy.
Review leasing paperwork and audit lease files.
Submit required daily, weekly, and monthly leasing reports.
Track and evaluate advertising and client traffic; review and update online advertising daily.
Train and develop leasing personnel according to company policies and procedures.
Prepare marketing plans, leasing strategies, and advertising proposals with assistance from the Property Manager.
Communicate professionally with residents, applicants, and other representatives.
Report property issues, leasing objections, and potential liabilities, with recommendations, to the Property Manager.
Identify leasing staff development opportunities, set goals, and work to improve staff performance.
Analyze shop program results, distribute completed evaluations, and review areas of concern.
Develop, implement, and monitor property contests, awards, and leasing incentives.
Maintain complete resident and general office files with proper documentation.
Maintain renter’s insurance compliance according to company policies and procedures.
Monitor month-to-month leases, complete audits, and ensure compliance.
Track work order activity, monitor daily completion, and follow up with warm calls.
Implement and maintain the lease expiration matrix according to established policies.
Monitor compliance with the revenue management system and participate in weekly calls when applicable.
Direct the leasing activities of leasing staff.
Prepare for audits and follow company policies and procedures.
Perform additional duties as assigned by a supervisor.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program with savings at major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.