Leasing Consultant, Multifamily

Cushman & Wakefield•Los Angeles, CA
•Onsite

About The Position

As a Leasing Consultant, you are an important member of the onsite management team. You help create a positive and lasting impression for visitors, prospects, and residents through welcoming, professional service. You manage your success by attaining leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. You will tour the community with prospects, explain its amenities and lifestyle, help applicants qualify for apartment homes, ensure homes are ready for move-in, and support resident retention. You will also organize office activities and rental paperwork.

Requirements

  • High school diploma, GED, trade, technical, or vocational school education.
  • At least 1 year of related experience.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Courtesy and professionalism.
  • Strong organization and ability to meet deadlines.
  • Ability to follow company policies and procedures.
  • Ability to work professionally as part of a team.

Responsibilities

  • Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
  • Promote the community and apartment-home lifestyle by highlighting their quality.
  • Collect information and initiate background checks to help prospects qualify for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide excellent resident service and support resident retention.
  • Organize and complete office activities and paperwork related to apartment rentals.
  • Assist the leasing activities of the leasing staff.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options.
  • Pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in retirement savings plans and disability insurance programs.
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