Leasing Consultant, Multifamily

Cushman & Wakefield•Golden Valley, MN

About The Position

As a Leasing Consultant, you are an important member of the onsite management team, helping create positive first impressions for visitors, prospects, and residents. You manage your success by meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The role includes touring the property, promoting the community and apartment-home lifestyle, assisting prospects with qualification, preparing apartments for move-in, and providing service that supports resident retention. You also organize office activities and rental paperwork.

Requirements

  • High school diploma, GED, trade, technical, or vocational school education.
  • At least 1 year of related experience.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Courtesy and professionalism.
  • Organization and ability to meet deadlines.
  • Ability to follow company policies and procedures.
  • Ability to work professionally as part of a team.

Responsibilities

  • Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
  • Promote the community and apartment-home lifestyle by highlighting their quality.
  • Collect appropriate information and initiate background checks to assist prospects in qualifying for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide resident service that exceeds expectations and supports resident retention.
  • Plan and organize office activities and coordinate paperwork related to apartment-home rentals.
  • Assist with the leasing activities of the leasing staff.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs, among other benefits.
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