Leasing Consultant, Multifamily

Cushman & Wakefield•Oakland, CA

6d•$21 - $25

About The Position

The Leasing Consultant works with the onsite management team to create positive first impressions for visitors, prospective residents, and current residents. The role manages individual leasing success by meeting goals such as occupancy and rent growth, and by building rapport with prospects and residents. The position promotes the community by touring prospects through the property and describing its amenities, grounds, local community, and apartment-home lifestyle. It also supports the leasing process by collecting applicant information, initiating background checks, preparing apartments for move-in, providing resident service, supporting retention, and coordinating rental paperwork and office activities.

Requirements

High school diploma, GED, trade, technical, or vocational school education.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Ability to be courteous and professional, well organized, and meet deadlines.
Ability to work professionally as a team player.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to drive leasing sales.
Collect appropriate information from prospects and initiate background checks to assist with apartment qualification.
Ensure apartments are prepared for move-in.
Provide service to residents and support resident retention.
Organize and coordinate office activities and paperwork related to apartment rentals.
Assist with the leasing activities of the leasing staff.
Follow company policies and procedures.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.