Leasing Consultant, Multifamily
About The Position
As a Leasing Consultant, you are an important part of the onsite management team and help create a positive, lasting impression for visitors, prospective residents, and residents. You manage your success by attaining leasing goals, including occupancy and rent growth, while building rapport with prospects and residents. The role involves showcasing the community and its amenities, supporting rental applications and move-ins, providing strong resident service, and coordinating leasing paperwork and office activities. This position operates in a professional office environment and routinely uses standard office equipment. It also requires travel outside between properties and buildings in varying weather conditions, with travel of up to 25% of the time. Compensation is $19.55–$23.00; the amount offered may depend on factors including location, experience, qualifications, and applicable collective bargaining agreements.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Professionalism and ability to work as a team player.
- Ability to stand and walk for extended or continuous periods and ascend and descend staircases, ladders, and/or step stools.
- Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
- Ability to travel up to 25% of the time, including travel outside between buildings in varying weather conditions.
- Ability to exert up to 25 pounds occasionally and/or frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.
Responsibilities
- Tour the property with prospects, answer questions about amenities, the local community, and the grounds, and generate interest in the community.
- Promote the community and apartment-home lifestyle to drive leasing.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide service to residents that exceeds expectations and supports resident retention.
- Perform office activities and coordinate paperwork related to apartment-home rentals, using planning, organization, and attention to detail.
- Assist with the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discounts program with savings at major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
