Leasing Manager, Multifamily

Cushman & Wakefield•Las Vegas, NV

11d

About The Position

The Leasing Manager trains and oversees onsite leasing functions and directs the sales efforts of an apartment community. The role provides service to community residents, prospective residents, vendors, and the corporate management team, and takes an active role in marketing and advertising vacancies. The manager directs leasing staff, supports their development and performance, and works with the Property Manager on marketing plans, leasing strategies, and advertising proposals. The position also oversees leasing documentation, reporting, advertising, resident files, and compliance with applicable company procedures and systems.

Requirements

At least 3 years of related experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Valid real estate license where required by state regulations.
Courteous and professional attitude.
Good organizational skills and ability to meet deadlines.
Detail-oriented and well organized.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Complete lease and renewal paperwork in accordance with company standards and explain lease information to residents.
Enter leasing data into tracking systems and submit daily, weekly, and monthly leasing reports as required.
Walk apartment units before showings and resident occupancy.
Review leasing paperwork and audit lease files.
Track and evaluate advertising and client traffic; review and update online advertising daily.
Train and develop leasing personnel in accordance with company policies and procedures.
Prepare marketing plans, leasing strategies, and advertising proposals with assistance from the Property Manager.
Communicate professionally with residents, applicants, and other representatives.
Report property issues, leasing objections, and potential liabilities to the Property Manager, with recommendations for resolution.
Identify leasing staff development opportunities, set goals, and work to improve staff performance.
Analyze shop program results, distribute completed evaluations, and review areas of concern.
Develop, implement, and monitor property contests, awards, and leasing incentives.
Prepare and maintain complete resident and general office files and documentation.
Maintain renter’s insurance compliance in accordance with company policies and procedures.
Monitor month-to-month leases, complete audits, and ensure lease compliance.
Track work order activity, monitor daily completion, and conduct follow-up warm calls.
Implement and maintain the lease expiration matrix in accordance with established policies.
Monitor compliance with the revenue management system and participate in weekly calls, if applicable.
Perform additional duties as assigned by the supervisor.
Prepare for audits and follow Cushman & Wakefield policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
Competitive pay; compensation is $21.25–$25.00 per hour, subject to eligibility and other factors.