Leasing Manager

RPM Living • Atlanta, GA

5d • Onsite

About The Position

The Leasing Manager leads the leasing team and is responsible for effective leasing, marketing, and positive relations at an apartment community. The role works to meet property objectives by managing prospect engagement, leasing operations, resident retention, marketing activity, and the performance and development of leasing staff. It is based on site, primarily in an office setting, with some time outdoors as needed. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

• Bachelor’s degree from a four-year college or university, one to two years of related experience and/or training, or an equivalent combination of education and experience.
• Experience with Microsoft Office Suite, project management, Adobe, and property management software.
• Ability to use PopCard or LTS; the posting also lists experience with these platforms.
• Ability to meet the role’s physical requirements, including reading documents and screens, hearing and understanding communications, using mobile devices and applications, and occasionally lifting or carrying items weighing up to 20 pounds.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Nice To Haves

• Four years of experience in a leasing capacity.
• Two years of experience in a supervisory role.
• A valid driver’s license.

Responsibilities

• Conduct the sales process, including making appointments, generating leads, conducting tours, maintaining showrooms, and completing necessary follow-up.
• Use marketing strategies within the approved marketing budget and plan, including competitive rental rates, referrals, promotions, locators, and outreach.
• Represent the community favorably to achieve property objectives and public recognition.
• Promote resident retention by planning resident events, attending after-hours functions, and serving as a host as needed.
• Complete paperwork for leases, move-ins, check-outs, and other peak periods in a timely manner.
• Attend weekly and daily goal-setting meetings as appropriate.
• Oversee leasing staff through training, development, evaluation, rewards, and feedback on pricing, product, and team performance.
• Greet and qualify prospects using guest cards in Lead Management Software, and assist with applications and deposits in accordance with company procedures and Fair Housing requirements.
• Maintain an updated availability report; process applications, credit checks, and rental-history verifications; submit applications for Community Manager approval; and follow up with applicants.
• Show apartments, close leases, prepare apartments for move-ins, obtain new residents’ signatures on paperwork, and provide community orientation.
• Help maintain an active and effective social media presence for the property.
• Conduct market research by surveying competing properties, implement outreach marketing, and update Radix or equivalent software as needed.
• Manage lease renewals, send renewal notices, handle move-outs according to lease terms, apply fees when necessary, and update property management software with move-in, move-out, and renewal data.
• Provide excellent customer service and maintain high standards for resident service.
• Collaborate with the property maintenance team to support prompt responses to and completion of resident service requests in accordance with company standards.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager