Leasing Manager

STYL Residential•Henderson, NV

22d•Onsite

About The Position

STYL Residential is seeking a Leasing Manager to join our team in Henderson, NV. We are a vertically integrated, owner-operated multifamily real estate company focused on creating warm, well-served communities. Our mission is to provide the best value, product, and experience by putting the customer first. We offer opportunities for career advancement and professional development within a rapidly growing national portfolio. We set high standards and provide our team with the tools for success. If you are a team player looking to learn and advance your career, STYL is the place for you.

Requirements

At least 2 Years direct experience in multi-family property management
Proficient in Microsoft Office products (Excel, Outlook, Word Etc.)
Demonstrate diligence, patience, diplomacy, follow-through, tact, fairness, integrity, and common sense
Must be motivational and goal driven
Excellent written and verbal communication skills
Ability to handle multiple tasks and multiple priorities simultaneously

Nice To Haves

College degree preferred
Knock and One Site experience preferred

Responsibilities

Oversee sales process and provide exceptional tour experience for prospective residents
Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
Utilize customer service skills to professionally resolve issues
Direct the daily work performance of the leasing team and conduct weekly performance evaluations
Provide ongoing training to the leasing team
Involvement in interview and hiring process in accordance with STYL policy under the direction of the Director of Sales
Establish and coordinate scheduling for leasing staff and manage coverage
Maintain daily traffic logs, phone logs and follow-up (DAR)
Have complete knowledge of the apartment community and competition in the area
Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and satisfaction
Provide daily motivation and oversee sales goals for the leasing team and a method for accountability of leasing activity
Coordinate community outreach marketing and develop a network of local business relationships
Inspect make ready standards and tour path and promptly inform maintenance staff of any issues when unable to resolve on own
Review daily pricing in Yieldstar with Property Manager and make recommendations to achieve overall property goals
Submit weekly reporting and weekend update reporting
Track traffic, appointments, and leases daily in Knock
Audit websites, ILS sites, and other cyber sources weekly
Review stale units daily and develop sales plan to lease them
Assist Property Manager with monthly financial review process and other investor deliverables
Act as Property Manager in the Manager’s absence to resolve resident issues and support the Leasing and Maintenance teams
Accept and process rent payments, security deposits and other applicable fees
Perform other job duties as required