Leasing Manager

The Michaels Organization • Buffalo, NY

4d

About The Position

The Leasing Manager is responsible for sales and marketing projects and ensuring that branding, leasing, and marketing policies are carried out according to management procedures. The role helps maintain consistency at the site and ensures team members follow best practices. The Leasing Manager reports directly to the Property Manager and works closely with the Regional Leasing Specialist and VP of Marketing and Leasing to set leasing goals and develop strategic plans for achieving budgeted occupancy.

The position oversees site marketing and leasing activities, develops and mentors onsite team members, supports recruiting, builds community and campus relationships, and maintains accurate leasing documentation and reports. The Leasing Manager is accountable for helping the site achieve leasing goals established in its yearly Marketing Plan.

The role may require working outdoors in extreme conditions and sitting, walking, or standing for lengthy periods. The listed salary range is $21.00–$23.00 per hour.

Requirements

• High degree of proficiency in Microsoft Word and Excel.
• Proficiency with social marketing platforms, including Facebook, Twitter, Instagram, YouTube, Pinterest, and Snapchat, and other programs as needed.
• Outgoing, dynamic personality and willingness to engage groups.
• Ability to train, motivate, and develop team members.
• Goal-oriented, with the ability to work independently and lead a group.

Nice To Haves

• College degree.
• Prior experience in student housing, real estate, or hospitality.

Responsibilities

• Ensure site compliance with national branding, programs, and marketing goals in the annual marketing plan.
• Develop and distribute leasing and marketing collateral, including flyers; submit PRFs and ensure printed materials are accurate.
• Supervise the planning, preparation, and implementation of approved marketing, leasing, and property events and social media competitions.
• Assist with, review, and ensure execution of monthly marketing calendars and initiatives.
• Attend and participate in leasing and marketing calls and meetings.
• Develop, train, and mentor Leasing Specialists and other onsite team members, including training in customer service, lead response, tours, phone calls, Fair Housing, and regular competition visits.
• Assist with recruiting and interviewing new Leasing Specialists.
• Establish sales and marketing strategies to increase traffic and closing ratios.
• Conduct marketing research and maintain thorough product and market knowledge.
• Complete and submit required reports accurately and on time.
• Lead the team in preparing and maintaining leasing paperwork; conduct audits as needed to ensure files are complete and information is accurately represented in Entrata.
• Manage and maintain accurate vanity numbers and use Entrata programs, including call listening, to monitor leasing and marketing quality.
• Recommend new strategies as the market evolves.
• Prepare the yearly Marketing Plan and help the site achieve the leasing goals set out in its projections.
• Build and maintain campus relationships and meet routinely with appropriate department heads.
• Build and maintain business-to-business relationships within the community.
• Perform special projects and tasks as directed.
• Adhere to company policies and procedures.

Benefits

• Competitive wage.
• Medical, dental, vision, and prescription benefits.
• Generous paid time off.
• 401(k) plan with company match.
• Children may apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed