Leasing Manager - The Arden

Greystar•Mesa, AZ

4d•Onsite

About The Position

The Leasing Manager manages and directs the community’s marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals. The role oversees pricing, concessions, advertising, prospect traffic, apartment readiness, leasing performance, and renewal activities. It also works with the maintenance team to maintain community appearance and safety, supports resident and client concerns, and supervises the leasing team.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to drive a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel, rarely or regularly, as needed to assist other properties, attend training classes or business meetings, or fulfill job responsibilities.

Responsibilities

Direct the community’s marketing, advertising, and sales activities to achieve revenue and occupancy goals, including overseeing on-site traffic, maintaining an appropriate inventory of ready apartments, setting rent pricing and concessions, and monitoring daily sales and leasing activities.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and use pricing, concessions, leasing incentives, and advertising strategies to increase traffic and leases.
Develop print and internet advertising strategies, use technology to promote the community and communicate with prospects, and use property management software to generate and monitor sales and leasing reports.
Coordinate with maintenance to ensure the community meets company standards for appearance and safety; inspect ready apartments, create mini-models, and use merchandising techniques to improve marketability.
Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
Review and analyze financial, shop, traffic, closing-ratio, and operational reports; address issues affecting leasing performance; use internal resources to support solutions; and present marketing and leasing strategies and results to clients, owners, and business managers.
Oversee the lease renewal program, including resident renewal events, communications and notifications, and assistance with resident move-outs as needed.
Respond courteously and promptly to resident and client/owner concerns and questions; resolve problems or document and forward requests to the appropriate individuals.
Supervise leasing team members by interviewing, hiring, orienting, training, and managing performance in accordance with company policies, values, and business practices.

Benefits

Medical, dental, vision, disability, and life insurance; low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.