Leasing Manager

Coastal Ridge • Lawrence, KS

3d • Onsite

About The Position

The Leasing Manager leads leasing efforts and administrative functions to help the property perform at its highest potential. The role mentors and motivates the leasing team, promotes collaboration, and helps provide an exceptional experience for current and prospective residents. This is a full-time, non-exempt position at a student housing property in the Lawrence, Kansas area, reporting to the Property Manager.

The Leasing Manager oversees and participates in the leasing process, supports leasing and renewal goals, promotes the community through marketing and reputation management, tracks market and competitor activity, and helps maintain the property’s presentation. The role also supports resident service, events, and property reporting. The position may require participation in emergency duties as needed.

Requirements

• High school diploma or equivalent.
• Proven leasing and sales experience.
• Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Bachelor’s degree.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness.
• Enter and manage leads in Entrata and ensure timely follow-ups.
• Welcome prospects, engage with them, and conduct tours highlighting property features.
• Close leasing sales by addressing objections, highlighting benefits, and guiding prospects through decisions.
• Guide prospects through applications and leases, ensuring proper execution and adherence to screening procedures.
• Monitor and participate in resident renewal efforts.
• Maintain the clubhouse, model units, and tour routes to high standards of cleanliness and appeal.
• Achieve individual and team leasing goals, identifying opportunities and addressing challenges with the Property Manager.
• Support social media marketing and reputation management by promoting community events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
• Track market trends and competitors by shopping the competition and recording market offerings.
• Maintain knowledge of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability.
• Mentor and support the leasing team by setting expectations, providing guidance, and offering resources.
• Address escalated resident concerns professionally and with care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist with preparation of weekly and monthly reports.
• Perform other duties as assigned.
• Participate in emergency duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED