Leasing Manager

Invitation Homes•Greenwood Village, CO
•$79,988 - $138,645

About The Position

As a Leasing Manager at Invitation Homes, you implement company strategies to achieve occupancy, revenue, and customer goals by facilitating a consistent, high-quality resident experience from initial inquiry through the duration of residency. You supervise the Leasing team responsible for new leases and renewals, drive performance and accountability, and partner with local leadership to optimize resident service and achieve financial goals for assigned markets. You also ensure the team follows company policies and quality standards, provide frequent performance feedback, and troubleshoot issues involving home condition, marketing tools, smart home technology, the resident portal, and other resident-facing programs. Other duties may be assigned. The role requires extensive travel within the assigned portfolio, regular and consistent attendance, and availability on weekends and non-traditional holidays if needed. Reliable vehicle transportation is required for scheduled home reviews with associates. The salary range is $79,987.50–$138,645.00, with eligibility for an annual discretionary bonus. Actual compensation depends on skills, experience, qualifications, location, and applicable employment laws.

Requirements

  • High school diploma or equivalent.
  • At least three years of residential leasing or related experience.
  • At least one year of experience in a team lead or manager role.
  • Real estate license if required by state, other licenses or certifications required by state law, and a current driver's license and automobile insurance.
  • Comprehension of federal fair housing laws and applicable local housing provisions.
  • Working knowledge of Microsoft Outlook, Word, and Excel.
  • Excellent customer service and interpersonal skills; professional verbal and written communication; and strong organizational and time-management skills.
  • Ability to be proactive, self-directed, highly motivated, and able to multitask.
  • Ability to perform moderate mathematical and accounting functions and read and comprehend financial statements and reports.
  • Ability to negotiate, influence, gain consensus, and close a sale.
  • Ability to work regularly and consistently, including weekends and non-traditional holidays if needed.
  • Reliable vehicle transportation for scheduled reviews at homes with associates.

Nice To Haves

  • College degree preferred.
  • Proficiency in Yardi Voyager and Salesforce preferred.

Responsibilities

  • Provide daily supervision of the Leasing team handling new leases and renewals.
  • Drive team performance and hold team members accountable for occupancy, rent growth, and resident experience objectives.
  • Partner with local leadership to implement initiatives and processes that optimize resident service and achieve financial goals for assigned markets.
  • Ensure the team follows policies, processes, and procedures and operates according to quality standards and objectives.
  • Deliver frequent and robust performance feedback to team members.
  • Troubleshoot issues involving home condition, marketing tools, smart home technology, the Invitation Homes resident portal, and other platforms or resident-facing programs that affect performance.
  • Perform other duties as assigned.
  • Travel extensively within the assigned portfolio and conduct scheduled home reviews with associates.

Benefits

  • Competitive pay and annual bonus program.
  • Paid time off, including vacation accrual, sick time, volunteer time, standard holidays, and floating holidays.
  • 401(k) with company matching contributions.
  • Casual dress work environment.
  • Team events and gatherings.
  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Long-term and short-term disability insurance.
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