Leasing Manager

BH Management Services, LLC•Dallas, TX

11d

About The Position

The Leasing Manager facilitates and coordinates leasing operations to support efficient processes, seamless communication, and high-quality service. The role supports the Community Manager by aligning leasing strategies with operational goals, coordinating team efforts, and promoting internal collaboration and customer satisfaction. The Leasing Manager assists with the property’s marketing, administrative, and financial operations under the direction of the Community Manager. The position requires knowledge of the community, its specials and floor plans, and unit pricing, as well as experience using market data and leasing programs to attract prospective residents and support retention. The role also includes assisting with leasing duties such as tours, lease preparation, and vacant-unit walks as business needs require.

Requirements

High school diploma or GED.
Strong written and verbal communication skills.
Advanced computer technology skills and advanced knowledge of the MS Office Suite.
Where required by law, hold a state leasing license or be able to obtain the required license(s) within the legally required timeframe.
Previous experience in a customer-facing or customer service role.
Two years of prior leasing experience.
Strong understanding of Fair Housing guidelines, policies and procedures, and leasing documents.

Responsibilities

Assist with the successful marketing, administrative, and financial operations of the property under the direction of the Community Manager.
Maintain knowledge of the community, specials, and floor plans; oversee unit pricing and confirm prices are correctly updated on the BH website.
Assist the on-site team and Performance Analysts with marketing units, identifying leasing problems, addressing vacancies, and supporting resident retention.
Use market survey data to generate traffic from potential residents and oversee shopping of competitive properties.
Understand, use, and promote third-party online leasing programs in accordance with BH policies and procedures.
Ensure prospect information and alert notifications are accurately entered into property management software and addressed promptly.
Assist with leasing duties, including touring prospective residents, preparing lease agreements, and walking vacant units as needed.
Apply understanding of Fair Housing guidelines and applicable leasing regulations and requirements.
Provide feedback to the supporting team on rental rates and specials and recommend adjustments as needed.
Perform other duties as assigned.