Leasing Manager

Coastal Ridge • University City, MO

4d

About The Position

The Leasing Manager leads leasing efforts and administrative functions to help the property reach its potential. This role mentors and motivates the leasing team, encourages collaboration, and supports an exceptional experience for current and future residents. The full-time, non-exempt position reports to the Property Manager and is based at The Drake, an off-campus apartment community near UNC Charlotte.

Requirements

• High school diploma or equivalent required.
• Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
• Proven leasing and sales experience.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Bachelor’s degree preferred.
• Experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate Microsoft Excel proficiency, including formulas, sorting, and filtering, is a plus.

Responsibilities

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness.
• Enter and manage leads in Entrata and provide timely follow-ups.
• Welcome and engage prospects and provide tours highlighting the property’s features.
• Close leasing sales by addressing objections, highlighting benefits, and guiding prospects through leasing decisions.
• Guide prospects through application and lease processes, ensuring leases are properly executed and screening procedures are followed.
• Monitor and participate in resident renewal efforts.
• Maintain the clubhouse, model units, and tour routes to high standards of cleanliness and appeal.
• Achieve individual and team leasing goals, identifying opportunities and addressing challenges with the Property Manager.
• Stay informed about market trends and competitors by shopping the competition and recording market offerings.
• Maintain knowledge of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability.
• Mentor and support the leasing team by setting expectations, offering guidance, and providing resources.
• Address escalated resident concerns professionally and with care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist with weekly and monthly reports.
• Perform other duties as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles.
• Competitive and comprehensive benefits aligned with the company culture and associates’ needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED