Leasing & Experience Consultant

Prime Residential Property Management LP • Beaverton, OR

12h • Onsite

About The Position

Prime Residential is a multifamily owner and operator headquartered in San Francisco, with more than 21,000 apartment homes across the West Coast. The Leasing & Experience Consultant is part of the on-site property management team at Lakes, a 288-unit community in Beaverton, Oregon. The consultant is the primary point of contact for current and prospective residents, providing customer service and helping ensure residents are satisfied with their community. The stated schedule is Monday through Friday, 9 a.m. to 6 p.m. Target pay is $22.59 per hour, with eligibility for the Onsite Team Bonus Program.

The role suits an enthusiastic, personable relationship-builder and team player who values customer service, has a competitive sales orientation, and is diligent, determined, and punctual. Prime describes its culture as diverse and inclusive and emphasizes supporting team members’ health and growth.

Requirements

• Strong customer service experience.
• A valid driver’s license for operating community vehicles and/or golf carts.

Nice To Haves

• Experience in property management or sales.

Responsibilities

• Greet prospective residents, determine their needs, and present the community and its amenities.
• Respond to inquiries by phone, email, and text.
• Conduct community tours and assist with lease applications and verifications.
• Research competing properties and suggest marketing ideas.
• Build and maintain resident relationships through activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Keep office and community areas in pristine condition and assist with move-in processes.
• Conduct move-in orientations and provide hospitality to new residents.
• Serve as a liaison among residents, service team members, and management.
• Promote community amenities and services and manage resident inquiries.
• Complete lease and renewal paperwork.
• Maintain activity reports and resident records.
• Follow fair housing laws and company policies.
• Participate in training and comply with company standards.

Benefits

• Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
• PTO, company-wide holidays, two floating holidays, a day off for your birthday, and a day for volunteering.
• Paid parental leave.
• 401(k) retirement plan with a Roth option and company matching contribution for eligible participants.
• Tuition reimbursement.
• Exclusive housing discounts at Prime-managed properties.
• Eligibility for the Onsite Team Bonus Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed