Leasing & Experience Consultant

Prime Residential Property Management LP • San Diego, CA

22d • Onsite

About The Position

Prime Residential is a multifamily owner and operator headquartered in San Francisco, with more than 21,000 apartment homes across the West Coast. The company describes its focus as caring for communities where residents love to live through well-maintained homes and exceptional service, and highlights a diverse and inclusive culture.

The Leasing & Experience Consultant serves as the primary point of contact for current and prospective residents and works as part of the on-site property management team. The role provides customer service, supports leasing and resident activities, and helps ensure residents are satisfied with their decision to live in a Prime Residential community. The position is at Coral Bay, a 946-unit community in San Diego, California. The schedule is Wednesday through Sunday, 9 a.m. to 6 p.m. Target pay is $22.59 per hour plus leasing commission.

Requirements

• Strong customer service experience.
• Valid driver’s license for operating community vehicles and/or golf carts.
• Experience in property management or sales is preferred.

Nice To Haves

• Experience in property management or sales.

Responsibilities

• Greet prospective residents, identify their needs, and present the community and its amenities professionally.
• Respond to inquiries by phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competing properties and suggest marketing ideas.
• Build and maintain relationships with residents through activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Keep office and community areas in pristine condition and assist with move-in processes.
• Conduct move-in orientations and provide hospitality to new residents.
• Serve as a liaison among residents, service team members, and management.
• Promote community amenities and services and manage resident inquiries.
• Complete lease and renewal paperwork efficiently.
• Update and maintain activity reports and resident records.
• Follow fair housing laws and company policies.
• Participate in training and ensure compliance with company standards.

Benefits

• Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
• PTO, company-wide holidays, two floating holidays, a birthday day off, and a day for volunteering.
• Paid parental leave.
• 401(k) retirement plan with a Roth option and company matching contribution for eligible participants.
• Tuition reimbursement.
• Exclusive housing discounts at Prime-managed properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed