Leasing Director

Progress Residential•Atlanta, GA

About The Position

The Regional Leasing Director at Progress Residential drives leasing performance across a portfolio of approximately 30,000 homes. The role optimizes leasing operations through leadership of the regional Lead Management Team and Market Leasing Managers. It supports revenue growth and customer satisfaction by working with cross-functional teams and using market insights to guide leasing decisions. The position requires strong leadership and analytical abilities, as well as substantial property management and leasing experience. The director oversees leasing strategy and execution across an assigned division, including occupancy, pricing, lead conversion, resident satisfaction, team development, performance reporting, and compliance. The role also coordinates with Market Operations, Lead Management, Pricing and Revenue Management, Lead Generation, and centralized teams to align plans and improve processes. Travel may be required as needed to support the team. Employment is conditional on a satisfactory background check and drug screen. Progress Residential is an equal opportunity employer.

Requirements

Ten or more years of property management or leasing experience, with a strong understanding of industry practices.
Ability to analyze data, apply financial principles, and make informed business decisions.
Excellent written and verbal communication skills.
Expertise in problem solving, critical thinking, and strategic planning.
Ability to collaborate with others and support cross-functional efforts.
An active Georgia real estate license; the license must be held with Progress Residential, and the employee may not practice real estate outside this role.
Ability to travel as needed to support the team.

Nice To Haves

Knowledge of or experience with real estate technology tools such as Yardi is highly desired.
Proficiency with Salesforce is a plus.
A broker license is preferred.

Responsibilities

Oversee leasing operations across the assigned portfolio and work to achieve high performance and optimal occupancy.
Use market insights and financial analysis to make rent recommendations and pursue revenue growth.
Review market trends, property conditions, rent levels, and competitor activity, and adjust strategies accordingly.
Meet portfolio performance, leasing, revenue, and occupancy targets through targeted actions and continuous improvement.
Improve pricing strategies, home conditions, processes, and lead conversion.
Develop and execute strategic leasing goals, sales strategies, and support programs for the regional portfolio.
Lead, motivate, recruit, hire, train, and develop the regional Lead Management Team, Market Leasing Managers, and leasing teams.
Identify performance issues, particularly in low-occupancy markets, and implement improvement plans.
Assess prospective and current residents’ needs and demographics to improve leasing effectiveness and customer satisfaction.
Collaborate with Directors of Market Operations to support leasing and renewal processes.
Host weekly meetings with Lead Management Teams to coordinate marketing plans and review team performance.
Partner with Pricing and Revenue Management to refine leasing reports and discuss pricing and key performance indicators.
Comply with company standards and regulatory requirements, and reinforce policies, processes, and procedures.
Support occupancy timeline management and provide accurate forecasts.
Coordinate with centralized and cross-functional teams to align execution, resolve issues, and improve processes.
Promptly report and escalate habitability, legal, or resident concerns to management.
Review performance reports for accuracy and identify opportunities for improvement.
Maintain a comprehensive understanding of lease provisions and resident regulations.
Contribute to plans aligned with company expectations and personal career development.
Remain accountable for budgets, performance targets, and company initiatives.
Perform additional duties as assigned to support organizational needs.