Leasing Consultant

Venterra Realty • Cary, NC

7d

About The Position

The Leasing Consultant drives revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. The role focuses on converting leads into leases, supporting rent growth, building resident relationships, and helping create a welcoming community. The position reports to the Community Manager and is located at Town Station.

Multifamily experience is not required. The company will train the successful candidate on its product, systems, market, and paperwork. The role uses CRM and leasing software, email, and text regularly, and requires availability for weekends and a flexible schedule based on community needs. A high school diploma or equivalent is required.

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. Visa sponsorship is not provided. Venterra Realty is an equal opportunity employer and provides accessibility accommodations upon request during all stages of the selection process.

Requirements

• Experience working directly with customers and building trust in person.
• Comfortable selling: able to understand customer needs, recommend appropriate solutions, ask confidently for a decision, and hold a price rather than lead with a concession.
• Takes ownership and acts on tasks without being asked.
• Follows through and keeps track of multiple prospects, priorities, and commitments without reminders.
• Able to handle objections, enforce policies, or deliver a refusal while maintaining relationships.
• Open to coaching and able to apply feedback quickly.
• Comfortable with technology and able to learn new tools; the role uses CRM and leasing software, email, and text daily.
• Able to work weekends and a flexible schedule based on community needs.
• High school diploma or equivalent.
• Legally authorized to work in the United States at the time of application and throughout employment.

Nice To Haves

• Customer-facing experience in hospitality, restaurants, retail, service, or care settings is welcome.
• Multifamily experience is not required.

Responsibilities

• Convert leads into leases by building rapport and using effective sales techniques.
• Promote premium units and other rentables, secure optimal lease terms, and minimize concessions to support rent growth.
• Respond promptly to inquiries, follow up with leads, and maintain a strong prospect pipeline using CRM tools.
• Foster resident relationships and proactively address concerns to increase renewal rates.
• Monitor local rental trends, competitor pricing, new construction, and market demand, and contribute insights for sales strategies.
• Participate in marketing initiatives, resident events, and social media outreach to increase brand visibility and occupancy.
• Maintain tour routes and show units to create a positive impression for prospects.
• Deliver a seamless move-in experience that exceeds resident expectations.
• Provide exceptional customer service, address resident concerns professionally and empathetically, and help create a welcoming community atmosphere.

Benefits

• Competitive base salary and performance bonus.
• Medical insurance (PPO), dental insurance, and vision insurance.
• 401(k) matching.
• Paid vacation.
• Employer-paid short- and long-term disability.
• Educational assistance or reimbursement.
• Eight paid hours per year of Volunteer Time Off.
• Access to employee discounts through BenefitHub.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED