Leasing Agent/Admin

Pratum Companies•Raleigh, NC

7d•$17 - $20

About The Position

Pratum Companies is seeking a Leasing Consultant for an affordable housing and Tax Credit property in the Washington, DC area. Residents must meet income requirements. The role supports apartment leasing, resident file certification and recertification, customer service, marketing, and resident retention. The ideal candidate understands affordable housing, Tax Credit certification, and fair housing regulations. The position is non-exempt, with an anticipated pay range of $17–$20 per hour for a new employee. The role may be eligible for discretionary or performance-based bonuses and overtime for hours worked over 40 per week. Full-time positions of 30 or more hours per week are eligible for the listed paid leave and health and welfare benefits.

Requirements

Impeccable customer service skills.
Strong verbal and written communication skills.
Ability to multitask within time constraints.
Excellent attention to detail and ability to work independently.
Proficiency in Word, Excel, Outlook, property management software, and internet use.
Full understanding of HUD and LIHTC program requirements.

Nice To Haves

Understanding of affordable housing, Tax Credit certification, and fair housing regulations.
Experience or familiarity with HUD and LIHTC affordable housing communities.
Bilingual Spanish and English; preferred but not required.

Responsibilities

Assist with apartment leasing and file certification and recertification, including greeting prospective residents, following up with prospects, touring the community, processing applications, preparing leases, and closing the sale.
Provide superior customer service.
Update unit availability and waitlists.
Understand the community, its amenities, rents, and specials, as well as those of competing communities.
Conduct off-site marketing and assist in preparing marketing surveys.
Screen incoming residents according to objective qualification standards.
Achieve an acceptable leasing closing ratio.
Record daily traffic and maintain activity reports.
Assist with resident programs and retention.
Help coordinate and participate in resident functions.
Process recertifications.
Perform other duties assigned by the Assistant Manager or Community Manager.

Benefits

Medical, dental, and vision coverage.
Prescription drug program.
Paid vacation and holidays.
Paid personal and sick leave.
Company-paid life insurance.
Company-paid AD&D insurance.
Company-paid short-term disability.
Company-paid long-term disability.
Supplemental life insurance.
Dependent supplemental life insurance.
Educational assistance.
Financial planning.
Retirement savings plan with company matching.
Company outings and events.
Eligible full-time employees working 30 or more hours per week receive two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits.