Leasing Agent/Admin

Pratum Companies•Religh, NC

About The Position

Pratum Companies is seeking a Leasing Consultant for an affordable housing and Tax Credit property in the Washington, DC area. The property requires tenants to meet income requirements. The role involves leasing apartments, supporting file certification and recertification, providing customer service, marketing the community, screening applicants, and assisting with resident programs and retention. Candidates should understand affordable housing requirements, including HUD, LIHTC, and fair housing regulations. Spanish-English bilingual ability is preferred but not required.

Requirements

Impeccable customer service skills.
Strong verbal and written communication skills.
Understanding of affordable housing; HUD and LIHTC experience is a plus.
Full understanding of HUD and LIHTC program requirements.
Ability to multitask within time constraints.
Excellent attention to detail and ability to work independently.
Proficiency in Word, Excel, Outlook, property management software, and internet use.

Nice To Haves

Spanish-English bilingual ability is preferred but not required.
Experience or understanding of HUD and LIHTC affordable housing programs.

Responsibilities

Assist with apartment leasing and the certification and recertification of files, including greeting and following up with prospective residents, touring the community, processing applications, preparing leases, and closing the sale.
Provide superior customer service.
Update unit availability and waitlists.
Understand the community, its amenities, rents, and specials, as well as those of competing communities.
Conduct off-site marketing and assist in preparing marketing surveys.
Screen incoming residents using objective qualification standards.
Achieve an acceptable leasing closing ratio.
Maintain activity reports by recording daily traffic.
Assist with resident programs and retention.
Assist with coordinating and participate in resident functions.
Process recertifications.
Perform other duties assigned by the Assistant Manager or Community Manager.

Benefits

Medical, dental, and vision insurance.
Prescription drug program.
Paid vacation and holidays.
Paid personal and sick leave.
Company-paid life insurance.
Company-paid AD&D insurance.
Company-paid short-term disability.
Company-paid long-term disability.
Supplemental life insurance.
Dependent supplemental life insurance.
Educational assistance.
Financial planning.
Retirement savings plan with company matching.
Company outings and events.
Potential discretionary and/or performance-based spot or annual bonuses.
Eligible full-time employees working 30 or more hours per week receive two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits.
Eligible for overtime for hours worked in excess of 40 per week.