LEASING CONSULTANT - Borda/Venson

Royal American Companies•Memphis, TN

7d•$20 - $20•Onsite

About The Position

The Leasing Consultant works under the direct supervision of the Community Manager and/or Assistant Manager to support advertising and special promotions, marketing, and leasing the property. The role establishes and maintains relationships with prospective and current residents and is expected to demonstrate excellent attendance and communication skills, professionalism, and the ability to build lasting business relationships. The position is full-time, based at Borda and Venson in Memphis, Tennessee, and may involve local travel as needed for business.

Requirements

High school diploma or equivalent.
Excellent attendance and communication skills.
Ability to build lasting business relationships and exhibit professionalism.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to communicate verbally and in writing and read in English.
Ability to work a flexible schedule, including evenings and weekends.
Professional work ethic and appearance.
Government-issued state identification, or a valid driver's license if required by management based on location, property, or business needs.
Ability to access all areas of the property's grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for a minimum of seven hours daily, either standing or sitting.
Ability to communicate with applicants, residents, vendors, and supervisors by email, phone, or in person about day-to-day property operations.

Nice To Haves

Proficiency in One Site.
At least one year of property management experience.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist with the development and implementation of resident services programming.
Use the maintenance software program to enter and track service requests.
Help attract, screen, and select prospective residents in accordance with applicable federal, state, and governing program laws and regulations and the established Resident Selection Criteria.
Prepare market surveys and traffic reports.
Manage the lease renewal process.
Determine the needs of prospective residents.
Prepare lease packages.
Collect late rents and other monies due to the property.
Support move-in and move-out processes.
Answer the telephone and greet prospective and current residents pleasantly and positively.
Respond to calls from the corporate office and calls related to property operations.
Contact guests by phone and/or email within 24 hours or less of their initial visit.
Send thank-you cards to guests.
Perform housekeeping duties as needed.
Travel to conduct property business.
In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, log resident service requests, and inspect vacant apartments.
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal.
Perform other duties as requested by a supervisor.