Leasing Consultant

BOYD HOMES•Staunton, VA

41d•$18 - $18•Onsite

About The Position

Boyd Homes is now The Boyd Companies, Inc. (Boyd) - and we are now officially a 100% employee-owned property management and development company serving Virginia, North Carolina, and Florida. For more than 40 years, Boyd has been committed to building high-quality communities while maintaining a culture of integrity, collaboration, and long-term value. The Leasing Agent is responsible for assisting prospective residents through the leasing process while providing exceptional customer service. This position serves as the first point of contact for many residents and plays a key role in maintaining occupancy goals, resident satisfaction, and the overall success of the community. The Leasing Agent is responsible for generating traffic, conducting property tours, processing applications, preparing lease documentation, and assisting with resident relations.

Requirements

Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Ability to build rapport and establish positive relationships with prospects and residents.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently while also contributing as part of a team.
High school diploma or equivalent required.
Valid driver’s license, reliable transportation, and acceptable driving record required.
Must be able to pass a criminal background and credit check.

Nice To Haves

Proficiency with Microsoft Office and property management software preferred.
Working knowledge of Fair Housing regulations preferred.
Previous leasing, sales, customer service, hospitality, or property management experience preferred.
Experience working in a fast-paced environment with multiple priorities is preferred.

Responsibilities

Greet and assist prospective residents in person, over the phone, and through electronic communication.
Conduct community tours and effectively present apartment homes and community amenities.
Follow up with prospects and maintain accurate records of all leasing activity.
Process rental applications and assist with applicant screening procedures.
Prepare lease agreements, renewals, addendums, and other resident-related documents.
Maintain knowledge of current rental rates, floor plans, promotions, and market conditions.
Assist with resident move-ins, move-outs, and lease renewals.
Respond to resident inquiries and assist in resolving concerns in a professional and timely manner.
Maintain resident files and ensure compliance with company policies and fair housing regulations.
Assist with marketing efforts, outreach activities, and resident retention programs.
Maintain the appearance of the leasing office, model units, and amenity areas.
Support the Property Manager with administrative duties as needed.
Participate in community events and resident engagement activities.
Perform other duties as assigned.

Benefits

Comprehensive Medical & Dental plans with the majority of the premium covered to keep your costs low, plus Vision coverage.
15 Days Paid Time Off annually, accrual starting from hire date.
9 Paid Holidays plus 1 Flex Holiday
Alternating Fridays off, for a total of 64 hours (Memorial Day through Labor Day)
1 Volunteer Day
Certifications, Continuing Education and Advanced Degrees can qualify for reimbursement
401K - 100% company matched up to 4%.
Pet Insurance Discounts
20% Rental Discount
Health Savings Account (HSA)
Health Reimbursement Arrangement (HRA).
A bonus of $100.00 per week of on-call participation, with an additional $100.00 if you are on-call during one of the company-defined major holidays.
Employees accumulate the value of shares annually and are paid out the value of the shares that are held in trust for their benefit.