Leasing Consultant

Bell Partners • Charlotte, NC

3d

About The Position

The Leasing Consultant welcomes prospective residents, coordinates tours, and responds to leasing inquiries. The role also supports current residents with day-to-day issues, coordinates lease renewals, and serves as a central point of communication among residents, community management, and maintenance teams. The position is part of Bell Partners, which owns or manages more than 85,000 homes across North America and emphasizes resident service, associate development, and an inclusive work environment.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience; hospitality or apartment leasing experience is relevant.
• Understanding of and alignment with Bell Core Values.
• Demonstrated support of BAL strategic drivers.
• Ability to provide exceptional customer service.
• Ability to work on a team or in a team environment.
• Professional image.
• Resourceful and well-organized.
• Successful teamwork skills.
• Strong oral and written communication skills.
• Strong working knowledge of MS Office Suite.
• Good decision-making skills and knowledge of how businesses work.
• Able to walk, bend, reach, climb, and lift up to 30 lbs.
• Able to work with mechanical and electrical equipment and hazardous materials.
• Comfortable with heights and moving heavy objects.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospective residents, and visitors.
• Lease apartments and sell the property’s products and services in accordance with the budget.
• Follow Fair Housing Standards when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough knowledge of the property and its major competitors.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate resident application reviews in accordance with Bell guidelines.
• Complete lease packets and resident files, including leases, addendums, and other forms.
• Maintain regular attendance and punctuality and ensure proper documentation.
• Follow up with residents throughout the lease.
• Receive resident inquiries, complaints, and issues and provide timely follow-up.
• Coordinate tours and respond to incoming leasing inquiries.
• Coordinate renewals of existing leases and communicate with community management and maintenance teams.

Benefits

• Opportunities for career growth.
• Total rewards benefits package.
• Family health insurance.
• 401(k) match.
• Vacation, personal days, and sick time.
• Customized training programs.
• Associate referral bonus plan.
• Diverse, equitable, and inclusive work environment.
• A culture that empowers associates to make a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED