Leasing Consultant - Walden Pond

The Related Group•Saugus, MA
•Onsite

About The Position

TRG Management is seeking a Leasing Consultant for Walden Pond. TRG Management is a property management company serving subsidized, workforce and affordable housing, mid-rises, high-rises, luxury rentals, and single-family properties. It manages approximately 20,000 units across several states and has a portfolio of over 100 properties. The Leasing Consultant is the primary point of contact for prospective and current residents. The role markets available units, conducts property tours, processes lease applications, prepares lease agreements, and supports a positive resident experience while helping achieve occupancy goals. The position is primarily office-based within an apartment community and involves frequent walking during tours. It may require extended periods of standing and occasional lifting of up to 25 pounds.

Requirements

  • High school diploma.
  • Strong communication and interpersonal skills.
  • Excellent customer service and sales abilities.
  • Proficiency in Microsoft Office and property management software, such as Yardi, Entrata, or OneSite.
  • Ability to multitask and work in a fast-paced environment.
  • Flexible schedule, including weekends and holidays as needed.
  • Sales and negotiation skills.
  • Customer relationship management skills.
  • Organization and time management skills.
  • Problem-solving skills.
  • Attention to detail.
  • Professionalism and teamwork.

Nice To Haves

  • Previous experience in leasing, sales, customer service, or property management.

Responsibilities

  • Greet and assist prospective residents in person, by phone, and online.
  • Conduct property tours and highlight community amenities and features.
  • Respond promptly to leasing inquiries and follow up with prospects.
  • Process rental applications, verify documentation, and screen applicants.
  • Prepare lease agreements and explain lease terms and community policies.
  • Maintain accurate leasing records and resident files.
  • Assist with lease renewals and resident retention initiatives.
  • Coordinate move-in and move-out procedures.
  • Address resident concerns and communicate maintenance requests.
  • Help market the property through social media, community outreach, and advertising.
  • Ensure the leasing office and model units are clean, organized, and welcoming.
  • Meet monthly leasing, occupancy, and renewal goals.

Benefits

  • Base salary plus performance bonus.
  • Medical, dental, and vision coverage.
  • Legal services.
  • Flexible spending account and commuter benefits.
  • 100 percent employer-paid life and disability insurance.
  • Employer matching 401(k).
  • Employee engagement and wellness programs.
  • Company-paid PTO.
  • Professional development opportunities.
  • Tuition reimbursement.
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