Leasing Consultant - Merritt

ResProp Talent•Charlotte, NC

13d

About The Position

ResProp Management is a multifamily property management company that serves residents, communities, and property owners. Founded in 2010, the company manages more than 20,000 units and emphasizes servant leadership and hiring talent from within and outside the multifamily industry. The Leasing Consultant manages the leasing process from property tours through move-in, including sales, lease documentation, and apartment inspections. The role supports occupancy and resident retention through marketing, follow-up, and responsive resident service. It also involves maintaining detailed knowledge of the property and competitors, handling leasing and bookkeeping documents, assisting with rent collection, organizing resident events, and inspecting the property and vacant units for cleanliness and presentation. The schedule may be flexible and can include evenings, holidays, and weekends.

Requirements

Cheerful attitude and focus on customer service.
Comfort with technology and ability to learn and work with property management applications.
Strength in sales, leasing, and closing.
Pass a background check and reference check before the first day to verify employment eligibility.

Nice To Haves

Bachelor’s degree preferred.
Bilingual in English and Spanish.

Responsibilities

Manage the leasing process from tour through move-in, including closing sales, completing lease documents, and inspecting apartments.
Explain property features in terms of prospective residents’ needs.
Market the property creatively to increase traffic, including through online posts, social media, and outreach marketing.
Support occupancy and retention goals by following up with prospective and current residents.
Use problem-solving skills and sound judgment to handle unpredictable situations.
Maintain accurate, in-depth knowledge of the property and competitors to inform prospective residents.
Build relationships with residents by responding courteously and promptly to their needs and concerns.
Prepare lease documents, resident files, applications for approval, and related bookkeeping tasks with attention to detail.
Work with teammates to plan and organize resident events.
Assist the Assistant Manager with collecting delinquent rents.
Inspect and prepare the property daily for cleanliness, including the office, models, compactor, vacant units, curb appeal, and amenity areas.
Inspect and touch up model and vacant units, and maintain cleanliness of the work area and office.
Work a flexible schedule that may include evenings, holidays, and weekends.