Full-time Leasing Consultant offering Discounted Rent

The Goodman Group, LLC•Saint Paul, MN

About The Position

The Leasing Consultant supports the success of the team and community by providing attentive service to prospective and current residents, helping applicants find a suitable home, driving occupancy through marketing and leasing, and supporting resident retention. The role presents the community and its amenities, conducts tours, assists with applications and lease renewals, follows up with prospects and residents, and helps coordinate move-ins and move-outs. It also provides administrative support to the Property Manager and contributes to resident satisfaction, community cleanliness, and curb appeal. The position requires adherence to Fair Housing laws, OSHA standards, company safety policies, and the community’s Platinum Service® principles. It has no supervisory responsibilities. The work may exceed 40 hours per week and can include weekends and holidays as needed, on-call duties, overtime, and emergency callback. Work takes place indoors and outdoors, including in inclement weather, in an environment with usually moderate noise. The community is Bradley House Apartments, a 225-unit community in Saint Paul, Minnesota.

Requirements

Ability to perform the essential job functions with or without reasonable accommodation.
Ability to understand and communicate written and verbal directions.
Regular attendance, reliability, and punctuality during scheduled hours.
Ability to work nights and weekends upon request.
Ability to work overtime as needed.
Availability for on-call work.
Availability on the last and first day of the month for unit turns.
Outstanding customer service skills.
Strong organization and attention to detail.
Ability to work independently and manage time effectively.
High school diploma or GED equivalent.
At least one year of sales or related experience.
Fluency in spoken and written English.
Proficiency in Microsoft Office Suite.

Responsibilities

Address concerns from current and prospective residents in a friendly and professional manner.
Market and advertise the community through a variety of media and promotional materials.
Present the community and its amenities positively, determine prospects’ needs and qualifications, and help them envision living there.
Tour and lease units, explaining room size and layout, facilities, area amenities, available services, and lease terms.
Enter prospect and applicant information into property management software.
Negotiate lease terms and conditions and close deals.
Help residents and applicants complete application and lease-renewal paperwork, and confirm rental application data and references.
Follow up with residents and prospects in a timely manner.
Track, schedule, and communicate move-ins and move-outs.
Maintain current resident files for every unit.
Stay informed about the property market and assist with preparing market surveys.
Prepare and distribute notices, newsletters, and important event information.
Provide administrative and other requested assistance to the Property Manager.
Refer applicants to other communities managed by The Goodman Group when appropriate.
Interact positively with residents to support high levels of resident satisfaction.
Represent the community with professionalism and integrity.
Contribute to community cleanliness and curb appeal.
Comply with Fair Housing rules and regulations, OSHA standards, and company safety policies.
Perform other duties assigned by the Property Manager.