Leasing Consultant | Camden Peachtree City/Stockbridge

Camden•Peachtree City, GA

19d

About The Position

Leasing Consultants are Camden’s first impression to potential and current residents. The role focuses on resident satisfaction while meeting leasing, retention, and occupancy goals for the community. Consultants use strong communication and customer-service skills to understand and anticipate customer needs, build lasting relationships, and create exceptional experiences. The position manages the leasing process from tours through move-in, supports renewals and resident relations, and helps attract and retain residents through marketing and follow-up. It also involves preparing lease and resident documentation, maintaining community and competitor knowledge, collaborating on resident events, and assisting with other projects as needed. The work is intermittently sedentary but requires daily mobility, including climbing stairs to tour, show, and inspect apartments. It is based in a typical office setting with daily exposure to outdoor conditions while touring the community. The role may involve stressful and varied situations, long or irregular hours, weekends and holidays, and periodic work-related travel by car and possibly by air, including overnight trips. Attendance and punctuality are essential. Camden may adjust responsibilities to meet business needs, and employees must be able to perform essential functions with or without reasonable accommodations.

Requirements

One year of experience in sales, hospitality, and/or customer service.
Meet or exceed sales and customer-service goals.
Work a varied schedule, including weekends and holidays as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Ability to perform essential job functions with or without reasonable accommodations.
Attendance and punctuality.

Nice To Haves

Bachelor’s degree preferred.
Leasing and/or property management experience preferred.
Knowledge of OneSite and Yield Star preferred.
Bilingual in Spanish is a plus.

Responsibilities

Manage the leasing process from tour through move-in, including closing the sale, completing lease documents, and inspecting units.
Showcase community features in terms of customer needs.
Support a smooth renewal process for existing residents.
Use and establish creative marketing and social media strategies to increase property traffic.
Follow up with potential and current residents to support occupancy and retention goals.
Use problem-solving skills and judgment to handle unpredictable situations.
Maintain accurate, in-depth knowledge of the community and competitors to inform prospective residents.
Promote positive resident relations through courteous and timely responses to resident needs and concerns.
Prepare lease documents, resident files, applications for approval, and related bookkeeping tasks with attention to detail.
Collaborate with team members to plan and organize resident events.
Assist with other projects and activities as needed.