Leasing Consultant (Nexa)
About The Position
Mark-Taylor is hiring a Leasing Consultant at Nexa in Tempe, Arizona. The role works at a Mark-Taylor apartment community and represents the company by delivering exceptional customer service to current residents and prospective residents. The Leasing Consultant conducts informative property tours, guides prospective residents through the application process, follows up with applicants, and creates positive experiences across in-person, telephone, and email communications. The position also supports community operations by maintaining resident files, accepting rental payments, and managing apartment availability and pricing. The employee is expected to take ownership of the property and uphold Mark-Taylor’s standards for curb appeal, attention to detail, resident experience, and community culture.
Requirements
- At least one year of sales or customer service experience.
- Ability to resolve conflict and provide a high level of customer care.
- Excellent verbal and written communication skills.
- Time-management and organizational skills.
- Goal-oriented, self-starter work ethic.
- Proficiency with Microsoft Office Suite.
- Basic understanding of written and spoken English.
- Employees undergo pre-employment screening, including drug testing.
Nice To Haves
- Associate and/or bachelor’s degree preferred.
Responsibilities
- Greet prospective and current residents and provide an exceptional experience.
- Conduct detailed and informative tours with prospective residents.
- Guide prospective residents through the complete application process and follow up regarding their status.
- Create positive experiences for current and future residents through email, telephone, in-person, and other communication.
- Maintain resident files and accept rental payments.
- Actively manage apartment availability and pricing.
- Take ownership and pride in the property, maintaining standards for curb appeal, attention to detail, resident experience, and community culture.
- Help create a positive community experience for residents and fellow employees.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with company match.
- Paid time off, sick time, holidays, and volunteer time.
- Comprehensive medical, dental, and vision benefits for full-time employees.
- Bonuses based on achievement of operational metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
