Leasing Consultant (Nexa)
About The Position
Mark-Taylor is hiring a Leasing Consultant for Nexa in Tempe, Arizona. The role represents Mark-Taylor at one of its apartment communities and delivers exceptional customer service to current and prospective residents. The Leasing Consultant conducts informative tours, supports prospective residents through the application process, and helps create positive experiences through email, telephone, and in-person communication. The position also involves maintaining resident files, accepting rental payments, and managing apartment availability and pricing. Employees are expected to take pride in the property and uphold Mark-Taylor’s standards for curb appeal, attention to detail, resident experience, and community culture. The anticipated base pay is $20.00 per hour, with eligibility for bonuses based on achievement of operational metrics. Benefits described for full-time employees include employee rent discounts, access to Mark-Taylor amenities, appreciation events, career-growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Housing discounts are subject to availability at each community. Employment is subject to pre-employment screening, including drug testing.
Requirements
- At least one year of sales or customer service experience.
- Ability to resolve conflict and provide a high level of customer care.
- Excellent verbal and written communication skills.
- Time-management and organizational skills.
- Goal-oriented, self-starter work ethic.
- Basic understanding of written and verbal English.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Associate’s and/or bachelor’s degree preferred.
Responsibilities
- Welcome prospective and current residents and provide an exceptional experience.
- Conduct detailed and informative tours for prospective residents.
- Guide prospective residents through the complete application process and follow up about their status.
- Create positive experiences for future and current residents through email, telephone, and in-person communication.
- Maintain resident files and accept rental payments.
- Actively manage apartment availability and pricing.
- Help create a high-quality community experience for residents and fellow employees.
- Take ownership of the property and uphold standards for curb appeal, attention to detail, resident experience, and community culture.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.
- Paid time off, sick time, holidays, and volunteer time.
- Comprehensive medical, dental, and vision benefits for full-time employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
