Leasing Consultant PT

BH Management Services, LLC•Ocala, FL

71d

About The Position

The Part-Time Leasing Consultant helps create an exceptional experience for prospective and current residents by marketing the community, generating and managing leasing leads, conducting tours, and supporting lease renewals. The role converts prospects into residents through customer service, product knowledge, and relationship-building while following Company policies and Fair Housing regulations. Under the direction of the Community Manager, the Leasing Consultant supports the property's daily marketing, administrative, and financial operations. Responsibilities include maintaining knowledge of the community and local market, processing applications and lease documents, preparing units and conducting tours, managing prospect communications and records, and assisting with inspections and community notices. The schedule is Monday through Saturday and may vary according to business needs.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, hold a state leasing license or be able to obtain the required license within the timeframe required by law.
Full range of motion with the upper and lower body, including continual standing, walking, bending, stooping, crawling, and climbing stairs.
Ability to lift at least 20 pounds.
Exposure to all weather conditions.

Responsibilities

Support the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
Maintain a strong understanding of the community, local competitors' specials, and floor plans, and working knowledge of leasing units and documents in accordance with Company standards and Fair Housing guidelines.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units before greeting and touring prospects, including vacant or model units and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Understand, use, and promote third-party online leasing programs appropriately.
Accurately and promptly log prospect information and notifications in the Property Management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay up to date with promotions and leasing incentives.
Assist with completing the Move Out Vacant Inspection Checklist (MOVIC) accurately and by the deadline.
Post notices to vacate and other community communications, if applicable.
Assist with daily community inspections to ensure community policies are followed and address issues, if applicable.
Perform other duties as assigned.