Leasing Consultant PT

BH Management Services, LLC•Phoenix, AZ

About The Position

The Part-Time Leasing Consultant helps create an exceptional experience for prospective and current residents by marketing the community, generating and managing leasing leads, conducting tours, and supporting lease renewals. The role converts prospects into residents through customer service, product knowledge, and relationship-building while following Company policies and Fair Housing regulations. Under the direction of the Community Manager, the Leasing Consultant supports the property’s daily marketing, administrative, and financial operations. The role includes maintaining knowledge of the community and local market, processing applications and preparing lease contracts, inspecting units, managing prospect communications and records, supporting move-out inspections, and helping ensure community policies are followed.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, possess a state leasing license or be able to obtain the required license(s) within the timeframe required by law.

Responsibilities

Support the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
Maintain a strong understanding of the community, local competitors’ specials, and floor plans, as well as leasing units and documents in accordance with Company standards and Fair Housing guidelines.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units before greeting and touring prospects, including vacant or model units and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Use and promote third-party online leasing programs appropriately.
Log prospect information and notifications accurately and promptly in the Property Management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay up to date with promotions and leasing incentives.
Assist with completing the Move Out Vacant Inspection Checklist accurately and by Company deadlines.
Post notices to vacate and other community communications, if applicable.
Assist with daily community inspections to ensure community policies are followed and address issues, if applicable.
Perform other duties as assigned.