Leasing Consultant PT

BH Management Services, LLC•Cary, NC
•$22 - $25

About The Position

The Part-Time Leasing Consultant creates an exceptional experience for prospective and current residents by marketing the community, generating and managing leasing leads, conducting tours, and supporting lease renewals. The role converts prospects into residents through customer service, product knowledge, and relationship-building while complying with Company policies and Fair Housing regulations. Under the direction of the Community Manager, the Leasing Consultant supports the property’s daily marketing, administrative, and financial operations. The position includes maintaining knowledge of the community and local competitors, processing applications and preparing lease contracts, conducting property tours and inspections, managing prospect communications and records, and assisting with move-out inspections and community notices. The schedule is Monday through Friday and may vary with business needs.

Requirements

  • Previous experience in a customer-facing or customer service role.
  • Demonstrated sales and closing skills.
  • Excellent organizational and communication skills.
  • Ability to work with a diverse group of people.
  • Where required by law, must have a state leasing license or be able to obtain the required license(s) within the timeframe required by law.

Responsibilities

  • Support the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
  • Maintain knowledge of the community and local market competitors’ specials and floor plans, and understand leasing units and documents in accordance with Company standards and Fair Housing guidelines.
  • Process lease application paperwork for Community Manager approval and prepare new lease contracts.
  • Inspect target and show units before greeting and touring prospective residents, including vacant or model units and common or amenity areas.
  • Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
  • Use and promote third-party online leasing programs appropriately.
  • Log prospect information and notifications accurately and on time in the property management software.
  • Check, respond to, and document community and individual emails, voicemails, and text messages.
  • Stay current on promotions and leasing incentives.
  • Assist with completing the Move Out Vacant Inspection Checklist accurately and by the Company deadline.
  • Post notices to vacate and other community communications, if applicable.
  • Assist with daily community inspections to ensure community policies are followed and address issues if applicable.
  • Perform other duties as assigned.
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