Leasing Consultant

Kaftan Communities • Troy, MI

10d • Onsite

About The Position

The Leasing Consultant is an in-person role and a key contributor to the resident experience. The position guides prospective residents through the leasing process, helps them find an apartment home, and supports resident retention and community-building efforts. The role also helps keep the office and model units ready for tours, supports property standards, and contributes to occupancy and resident satisfaction.

Kaftan Communities is a family-owned, locally operated property management company that has served Michigan residents for over 60 years and manages 22 apartment communities across Southeast Michigan. Its stated core values are Standing Tall, Communicate Clearly, Build Together, Take Ownership, and Stay Engaged.

Requirements

• At least 2 years of leasing, sales, or customer service experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfort using technology tools such as Microsoft Office and property software.
• Valid driver’s license and current insurance.

Nice To Haves

• A college degree.
• Yardi experience.

Responsibilities

• Tour and lease apartment homes to applicants.
• Manage inquiries, follow up with prospective residents, and help generate leads.
• Prepare accurate lease documents and maintain organized resident files.
• Support community engagement and help residents feel welcome and valued.
• Collaborate with maintenance and office teams to uphold property standards.
• Contribute to occupancy and resident satisfaction through attentive, proactive service.
• Maintain Kaftan’s commitment to excellence.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED