Leasing Consultant

Hilltop Residential•Charlotte, NC

About The Position

Hilltop Residential is seeking a Leasing Consultant for University Townhomes at Charlotte. The role focuses on providing excellent service to residents and prospective residents, supporting resident retention, processing lease applications, and maintaining a friendly, professional office environment. The Leasing Consultant also helps ensure the quality of the community's tour path, amenities, model, and grounds.

Requirements

At least 6 months of conventional apartment or student housing leasing experience is preferred.
Outgoing, gregarious personality and enthusiasm for marketing, leasing, and sales.
Active knowledge of online social media and social presence avenues.
Proficiency in converting phone calls to appointments and appointments to leases.
Strong organizational and administrative abilities.
Excellent communication and people skills.
Passion for serving residents, prospects, vendors, and colleagues.
Knowledge of Fair Housing Law.
Valid driver's license and/or access to reliable transportation.

Nice To Haves

At least 6 months of conventional apartment or student housing leasing experience.

Responsibilities

Deliver unmatched service to residents, exceed their expectations, and maintain resident retention.
Complete lease applications, assist with application verification, and notify prospective residents of results.
Help create and promote a friendly and professional office environment by providing exemplary customer service.
Regularly inspect the tour path, amenities, model, and community for quality assurance.
Work collaboratively as part of a team to overcome obstacles.