LEASING CONSULTANT -Ernie Martin Villas
About The Position
The Leasing Consultant at Ernie Martin Villas assists with marketing, leasing, advertising, and special promotions under the direct supervision of the Community Manager and/or Assistant Manager. The role establishes and maintains relationships with prospective and current residents and helps provide a welcoming, supportive environment for residents, visitors, and community associates. The position requires professionalism, excellent attendance and communication skills, and the ability to build lasting business relationships. This is a full-time position of 30 or more hours per week, with a day, night, weekend, and holiday shift schedule. The role is based at Ernie Martin Villas in Miami Gardens, Florida, and pays $15.00–$16.00 per hour. The position requires a high school diploma or equivalent.
Requirements
- High school diploma or equivalent.
- Excellent attendance and customer service skills.
- Strong written and oral communication skills.
- Ability to communicate verbally and in writing, and to read, in English.
- Professional work ethic and appearance.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to travel for property business.
- Government-issued state ID, or a valid driver’s license if required by management based on the location, property, or business needs.
- Ability to access all areas of the property’s grounds and structures, including multilevel structures, with or without an elevator.
- Ability to work with a computer for a minimum of seven hours daily, either standing or sitting.
Nice To Haves
- Proficiency in One Site.
- At least one year of property management experience.
- Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.
Responsibilities
- Help create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
- Assist with developing and implementing resident services programming, advertising, and special promotions.
- Use maintenance software to enter and track service requests.
- Assist with attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and resident selection criteria.
- Prepare market surveys and traffic reports.
- Handle the lease renewal process.
- Determine prospective residents’ needs.
- Prepare lease packages.
- Collect late rents and other monies due to the property.
- Assist with move-in and move-out processes.
- Answer telephone calls and greet prospective and current residents pleasantly and positively.
- Respond to incoming calls from the corporate office and calls related to property operations.
- Contact guests by phone and/or email within 24 hours or less of their initial visit.
- Send thank-you cards to guests.
- Perform housekeeping duties as needed.
- Travel to conduct property business.
- In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, log resident service requests, and inspect vacant apartments.
- Open the model apartment for tours and conduct daily inspections of the tour route and model to maintain appropriate curb appeal.
- Communicate with applicants, residents, vendors, and supervisors by email, phone, or in person about day-to-day property operations.
- Perform other duties as requested by a supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
