Leasing Consultant

Hilltop Residential•Charlotte, NC

About The Position

The Leasing Consultant at University Townhomes at Charlotte delivers service to residents and prospective residents, supports resident retention, processes lease applications, and helps maintain a friendly, professional office environment. The role also involves inspecting the tour path, amenities, model, and community for quality assurance. Hilltop Residential describes itself as a growing real estate investment company focused on providing excellent experiences for customers, investors, and employees.

Requirements

Outgoing, sociable personality and enthusiasm for marketing, leasing, and sales.
Active knowledge of online social media and social-presence avenues.
Ability to convert phone calls into appointments and appointments into leases.
Strong organizational and administrative abilities.
Excellent communication and interpersonal skills.
Passion for serving residents, prospects, vendors, and colleagues.
Knowledge of Fair Housing Law.
Valid driver's license and/or access to reliable transportation.

Nice To Haves

At least 6 months of conventional apartment or student housing leasing experience is preferred.

Responsibilities

Deliver excellent service to residents, exceed their expectations, and support resident retention.
Complete lease applications, assist with application verification, and notify prospective residents of application results.
Help create and promote a friendly and professional office environment through exemplary customer service.
Regularly inspect the tour path, amenities, model, and community for quality assurance.
Work collaboratively with the team to address obstacles.