Leasing Consultant

ARI Apartment Management • High Point, NC

14d

About The Position

Ari Apartment Management is seeking a Leasing Consultant to manage apartment leasing and support occupancy, marketing, community engagement, and resident retention. The role involves guiding prospective residents from initial contact through move-in, showcasing apartments, maintaining knowledge of community availability and pricing, and working with the Property Manager to achieve leasing and renewal goals. The Leasing Consultant also supports marketing initiatives, maintains a welcoming property and accurate records, handles leasing administration, and helps foster positive relationships with residents and the local community.

The Carroll Companies describes itself as a diverse real estate development and services organization with more than 30 years of history. It is known for multifamily developments, mixed-use lifestyle centers, and storage solutions. The company states that it is committed to a diverse and inclusive workplace and equal employment opportunity.

Requirements

• At least 1 year of experience in property management or a related field.
• Strong sales and customer service skills.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite and property management software.
• Detail-oriented and highly organized.
• Team player with a positive attitude and strong work ethic.
• Knowledge of Fair Housing laws and regulations.

Responsibilities

• Manage apartment leasing from initial contact through resident move-in.
• Maintain current knowledge of community details, including rent, pricing, vacancies, floorplans, and lease expirations.
• Collaborate with the Property Manager to set and achieve daily leasing and renewal goals.
• Conduct tours of model units and vacant apartments for prospective residents.
• Proactively manage vacancies to support optimal occupancy levels.
• Process security deposits, rent, and other move-in fees.
• Contribute suggestions for promotions, advertising, and outreach initiatives, and participate in off-site marketing as needed.
• Monitor community advertisements, track leads, and analyze market trends and competitor properties.
• Keep the leasing office, models, and property grounds presentable and welcoming.
• Follow up with prospective residents and maintain accurate guest cards.
• Assist with developing, training, and supervising a successful leasing team.
• Communicate with the Property Manager, Maintenance, and other team members.
• Follow Fair Housing laws and uphold professional standards.
• Manage leasing paperwork, prepare weekly reports, and maintain resident files.
• Assist with resident retention and renewal programs.
• Conduct mini audits to verify resident information and track leasing commissions earned.
• Participate in training seminars as requested.
• Network within the local community, cultivate positive resident relationships, and assist with resident events and activities.
• Perform other duties as assigned.

Benefits

• Paid training and certifications, as appropriate.
• Medical, dental, and vision benefits for eligible employees.
• 401(k) and 401(k) match for eligible employees.
• Short-term disability, long-term disability, and life insurance for eligible employees.
• Medical Advocacy Program available to all employees.
• Paid time off and paid holidays.
• Employee Discount Program.
• Referral Bonus Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed