Leasing Consultant

Edward Rose & Sons•Merrillville, IN

13d•Onsite

About The Position

Edward Rose & Sons is seeking a Leasing Consultant to join its on-site community team and support a positive experience for residents. The role presents community information to prospective renters, processes applications, prepares lease documents, coordinates resident move-ins and move-outs, and assists with resident concerns. The company promotes career development through on-the-job, technical, sales, and leadership training, with opportunities for advancement.

Requirements

Previous sales or customer service experience is required.
Proficiency with Microsoft Office programs.
Maintain a professional appearance in accordance with the team dress code policy.
Flexibility with work schedule; weekend hours may be assigned.
Reliable transportation and a valid driver's license.

Nice To Haves

Previous experience in multi-family property management.
Previous leasing experience.
Experience using Yardi Voyager or related property management software.

Responsibilities

Present community information to prospective renters in a professional manner and address their rental needs.
Provide accurate information about the community's selling features and the surrounding area.
Build rapport with potential residents by responding promptly to telephone and email communications.
Process prospective residents' applications and follow up to maintain consistent communication.
Prepare lease contracts and other required documents.
Coordinate resident move-ins and move-outs according to procedures, documenting events and communicating status to appropriate departments.
Listen to resident complaints and help develop solutions.
Perform additional duties as assigned by the manager.