Leasing Consultant

Kettler • Raleigh, NC

3d

About The Position

The Bilingual Leasing Consultant works under the direction of the Community Manager and is responsible for maximizing property occupancy by generating qualified traffic, networking in the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. The role includes leasing and renewal commissions in addition to compensation of $19 per hour.

The consultant welcomes prospective residents and provides property tours, conducts outreach marketing, follows up with prospects, processes lease applications, and helps qualify residents. The position also supports resident retention, local partnerships, social media initiatives, and the Community Manager with general office and administrative tasks. The role requires weekend and holiday availability.

Requirements

• At least 1 year of customer service, sales, or office experience is required; residential property management experience is preferred.
• High school diploma, GED, or equivalent.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite.
• Excellent written and verbal communication skills and the ability to interact professionally with residents and customers.
• Familiarity with social media platforms and business best practices.
• Bilingual ability.

Nice To Haves

• Some college preferred.
• Experience in residential property management preferred.

Responsibilities

• Greet prospective residents and provide property tours.
• Perform outreach marketing.
• Help create engaging social media initiatives to connect with residents and manage posts.
• Follow up daily with all prospects to answer questions and provide a high-touch experience.
• Assist with resident retention.
• Support efforts to partner with nearby businesses, events, and local organizations.
• Walk the marketing path daily.
• Provide excellent customer service to residents and prospects.
• Process lease applications and qualify residents.
• Support the Community Manager with general office maintenance, including answering phones and performing other administrative tasks.
• Help resolve resident concerns and issues.
• Perform other duties as assigned.

Benefits

• Paid Time Off.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Prescription coverage.
• Tax-advantaged spending accounts (HSA or FSA).
• 401(k) retirement plan with company match.
• Leasing and renewal commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED