Leasing Consultant - Landings at Silver Lake Village
About The Position
Dominium is seeking a Leasing Consultant for Landings at Silver Lake Village, a 263-unit apartment community in St. Anthony, Minnesota. The role combines customer service and sales, with a focus on leasing apartments and engaging prospective residents by phone, in person, and online. The Leasing Consultant presents the property, builds rapport, follows company tour and sales standards, and follows up with prospective residents. The position also requires compliance with Fair Housing guidelines, professional presentation, accurate documentation in property management software, and helping customers complete applications according to company policies. The role may involve evening and weekend work, including availability across seven days as needed. The position pays $20–$21 per hour, with 5% bonus potential. Dominium offers training and development, career growth, volunteer and outreach programs, and a benefits package for eligible employees.
Requirements
- High school education or equivalent.
- Effective verbal and written communication skills in English.
- Well-developed interpersonal skills and the ability to work with varied personalities and situations in a friendly, outgoing, and professional manner.
- Basic math skills for calculating rent payments, deposits, application fees, pet fees, and interest.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Reasoning ability and the ability to focus on established goals and sales requirements.
- Ability to work evenings and weekends, including seven days a week as needed.
Nice To Haves
- Sales and/or other customer service experience; hospitality, restaurant, and retail experience may translate well.
- A valid driver’s license may be required.
Responsibilities
- Greet and assist prospective residents by phone, email, text, and in person; build rapport and provide property tours.
- Present available apartments, close leases according to company standards, and follow up promptly with prospects who do not lease immediately.
- Inspect and prepare homes scheduled for tours daily, and ensure tour paths are clean and presentable.
- Maintain knowledge of property features and nearby schools, hospitals, banks, shopping, transportation, and amenities, and communicate this information to prospects.
- Follow Fair Housing laws, complete a Guest Card for every interaction, and accurately enter information in Yardi PMS software.
- Guide customers through applications and collect documents required to determine affordable housing eligibility.
- Participate in off-site marketing and other traffic-generating initiatives to support occupancy goals.
- Support community events and resident retention efforts, and complete projects assigned by the supervisor.
Benefits
- Incentive bonus program
- Training and development programs
- Career growth opportunities
- Community volunteer and outreach programs
- Basic Life and AD&D insurance
- Employee, spouse, and child supplemental Life and AD&D insurance
- Short- and long-term disability insurance
- Medical, dental, and vision coverage
- Optional Health Savings Accounts
- Medical and Dependent Care Flexible Spending Accounts
- Voluntary accident, critical illness, and whole life benefits
- Employee Assistance Program
- 401(k) plan
- Health and financial wellness programs
- Paid time off, including paid holidays and floating holidays
- Paid parental leave
- Education reimbursement
- Employee recognition
- Dominium Employee Emergency Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
