Leasing Consultant - Landings at Silver Lake Village

Dominium•St Anthony, MN

7d•Onsite

About The Position

Dominium is seeking a Leasing Consultant for Landings at Silver Lake Village, a 263-unit apartment community in St. Anthony, Minnesota. The role combines customer service and sales, with a focus on leasing apartments and helping prospective residents through the application process. The Leasing Consultant engages with customers by phone, email, text, online, and in person; presents the community and available units; builds rapport; conducts property tours; and follows up with prospects. The position involves maintaining a clean, presentable tour path and tour-ready homes, communicating knowledge of the community and nearby amenities, and following company leasing standards and Fair Housing guidelines. The Leasing Consultant documents prospect interactions in Yardi property management software, assists applicants with completing applications and collecting documentation needed for affordable housing eligibility, and supports marketing, occupancy, resident retention, and community events. Evening and weekend availability may be required, including work seven days a week as needed.

Requirements

High school diploma or equivalent education.
Effective verbal and written communication skills, including the ability to communicate in English orally and in writing.
Well-developed interpersonal skills and the ability to work with varied personalities and situations in a friendly, outgoing, and professional manner.
Basic math skills for calculating rent payments, deposits, application fees, pet fees, and interest.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Reasoning ability and the ability to focus on established goals and sales requirements.
Ability to work evenings and weekends, including seven days a week as needed.

Nice To Haves

Sales and/or other customer service experience; hospitality, restaurant, and retail experience are identified as transferable.
A valid driver’s license may be required.

Responsibilities

Greet and assist prospective residents by phone, email, text, and in person; build rapport and provide property tours.
Present available units, close leases according to company standards, and follow up promptly with prospects who do not lease immediately.
Inspect and prepare homes scheduled for tours daily and walk the tour path to ensure it is clean and presentable.
Maintain knowledge of property features and local schools, hospitals, banks, shopping, transportation, and amenities, and communicate that information to prospects.
Follow Fair Housing laws, complete a Guest Card for every interaction, and accurately enter information in Yardi PMS software.
Guide customers through application completion and collect documentation required for affordable housing eligibility.
Participate in off-site marketing and traffic-generating initiatives to support occupancy goals.
Support community events and resident retention efforts, and complete projects assigned by the supervisor.

Benefits

Competitive salary and incentive bonus program.
Training and development programs and career growth opportunities.
Community volunteer and outreach programs.
Basic Life and AD&D insurance.
Employee, Spouse and Child Supplemental Life and AD&D insurance.
Short- and Long-Term Disability insurance.
Medical, dental, and vision coverage.
Optional Health Savings Accounts and Medical and Dependent Care Flexible Spending Accounts.
Voluntary Accident, Critical Illness, and Whole Life benefits.
Employee Assistance Program.
401(K) plan.
Health and Financial Wellness Programs.
Paid Time Off, including Paid Holidays and Floating Holidays.
Paid Parental Leave.
Education Reimbursement.
Employee Recognition.
Dominium Employee Emergency Fund.