Leasing Consultant (LIHTC) - Stonebridge Landings - Orlando, FL

Bryten•Orlando, OK
•$19 - $19•Onsite

About The Position

Stonebridge Landings is seeking an enthusiastic, customer-focused Leasing Consultant to create a welcoming experience for prospective and current residents and support the success of the property. The role includes leasing and resident-service duties, along with support for affordable-housing compliance, including HUD/Section 8 and LIHTC requirements. The position requires on-site work as scheduled. Property assignments, work location, schedule, and hours may be modified or reassigned based on business needs, operational requirements, or owner/client requests.

Requirements

  • High school diploma or GED.
  • Desired: at least one year of LIHTC or affordable-housing experience and knowledge of HUD rules and regulations and low-income housing program policies and procedures.
  • Outstanding customer service and interpersonal communication skills.
  • Ability to build rapport, overcome objections, and close leases.
  • Strong organizational skills and exceptional attention to detail.
  • Excellent time-management and multitasking abilities.
  • Professional verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
  • Basic math and financial comprehension skills.
  • Valid driver's license, current automobile insurance, and reliable transportation.

Nice To Haves

  • Previous experience in leasing or a related field.
  • College degree.
  • Experience with Yardi, ResMan, On-Site, or other property management software.
  • Bilingual skills.

Responsibilities

  • Greet and engage prospective residents, current residents, and guests in person, by phone, and through electronic communication.
  • Assist with operations in compliance with Affordable Housing, HUD/Section 8, and LIHTC regulations, including preparing required documentation and reports.
  • Assist with move-in and recertification files to maintain compliance with program funding requirements.
  • Conduct community tours and showcase apartment homes and amenities.
  • Guide prospective residents through the leasing process from initial inquiry through move-in.
  • Process rental applications, lease renewals, and related documentation accurately and efficiently.
  • Respond to resident questions, concerns, and service requests in a timely and professional manner.
  • Support resident retention through customer service and community engagement.
  • Maintain organized and accurate resident files, records, and leasing documentation.
  • Inspect the community's appearance and coordinate with maintenance staff to maintain high standards.
  • Assist with marketing initiatives and outreach efforts to support occupancy goals.
  • Ensure compliance with Fair Housing regulations, company policies, and applicable laws.
  • Promote a positive, welcoming, and inclusive community environment.
  • Perform other duties as assigned.

Benefits

  • Medical plans with flexible coverage options for employees and their families.
  • Dental and vision insurance options.
  • Health Savings Account with employer contributions.
  • 401(k) with company match.
  • Life and disability insurance options.
  • Vacation time accruing from Day 1.
  • Paid holidays and floating holidays.
  • Wellness programs.
  • Professional development and education opportunities.
  • Supplemental benefits.
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