Assistant Community Manager (LIHTC) - Stonebridge Landings - Orlando, FL

Bryten • Orlando, OK

7d • $23 - $24 • Onsite

About The Position

Stonebridge Landings is seeking a motivated, customer-focused, and detail-oriented Assistant Community Manager to support daily property operations, enhance the resident experience, and contribute to the community’s overall success. The role supports the Community Manager with operational performance, leasing and occupancy, resident service, financial processes, and regulatory compliance. This position requires on-site work as scheduled; property assignments, work location, schedule, and hours may change based on business and operational needs.

Requirements

• At least 1 year of tax credit or affordable housing experience is required.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• High school diploma or GED required.
• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail and accuracy.
• Ability to prioritize multiple responsibilities and manage competing deadlines in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• Professional verbal and written communication abilities.
• Valid driver's license, current automobile insurance, and reliable transportation required.

Nice To Haves

• Previous residential property management, leasing, hospitality, retail, or customer service experience.
• Two or more years of residential leasing and/or property management experience.
• Experience managing rent collections, resident accounts, and financial processes.
• Bachelor's degree in Business, Property Management, or a related field.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Experience with Yardi, ResMan, OneSite, or other property management software.
• Working knowledge of Fair Housing practices and multifamily operations.
• Bilingual skills.

Responsibilities

• Assist with the daily operations and overall performance of the community.
• Support compliance with Affordable Housing, HUD/Section 8, and LIHTC regulations, including preparing documentation and reports.
• Assist with move-in and recertification files to maintain compliance with program funding requirements.
• Manage resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices.
• Support leasing, occupancy, and resident retention goals through customer service and operational support.
• Process applications, conduct screenings, and assist prospective residents throughout the leasing process.
• Coordinate with maintenance staff to ensure timely completion of service requests and apartment turns.
• Respond professionally and promptly to resident concerns, questions, and requests.
• Maintain accurate resident files, financial records, and operational documentation.
• Assist with lease renewals, move-ins, move-outs, and resident communications.
• Support community marketing, resident engagement activities, and occupancy initiatives.
• Help ensure compliance with Fair Housing regulations, company policies, and applicable laws.
• Assist the Community Manager with financial reporting, property performance monitoring, and operational objectives.
• Perform other duties as assigned.

Benefits

• Comprehensive medical plans with flexible coverage options for employees and their families.
• Dental and vision insurance options.
• Health Savings Account (HSA) with employer contributions.
• 401(k) with company match.
• Life and disability insurance options.
• Vacation time accruing from Day 1.
• Paid holidays and floating holidays.
• Wellness programs.
• Professional development and education opportunities.
• Supplemental benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED