Community Manager (LIHTC) - Stonebridge Landings - Orlando, FL
About The Position
The Community Manager leads the daily operations of Stonebridge Landings, managing the property team and supporting a welcoming, inclusive resident experience. The role oversees property operations in compliance with Rural Development (RD), HUD/Section 8, and LIHTC requirements, including documentation, reporting, move-in files, and resident recertifications. The Community Manager also manages budgets, accounts, rent collections, applications, administrative processes, and client reporting. This position is on-site as scheduled; property assignments, location, schedule, and hours may change based on business and operational needs or owner/client requests.
Requirements
- At least 2 years of multifamily leasing management experience.
- LIHTC experience is required.
- Strong financial and administrative skills.
- Strong communication and customer service abilities.
- High school diploma.
- Proficiency in MS Office and property management software.
- Valid driver’s license and reliable transportation.
Nice To Haves
- Bachelor’s degree preferred.
- Bilingual skills are a plus.
Responsibilities
- Lead and professionally manage the property team’s daily operations, maintaining an engaging and motivating presence.
- Establish maintenance and team schedules and hold team members accountable for performance and engagement.
- Manage operations in compliance with RD, HUD/Section 8, and LIHTC regulations, including required documentation and reporting.
- Maintain and process move-in and recertification files to meet program funding compliance requirements.
- Coach and develop the team and foster an inclusive workplace.
- Manage the budget, accounts, rent collections, and tenant notices, using software to ensure accurate and timely processing.
- Review applications and background and credit checks to confirm that required processes and procedures were followed.
- Complete administrative duties, including file audits and tax filing.
- Escalate problems and issues to the Asset Director.
- Prepare client reports and gather supporting documentation for regular client meetings.
- Communicate variances, concerns, and positive impacts in property operations in a timely manner and take a solution-driven approach to meeting goals and initiatives.
- Enforce company policies and procedures for compliance documentation related to new leases and resident recertifications.
- Greet residents, applicants, and others courteously and respectfully.
- Respond to, address, and resolve resident questions, concerns, and complaints promptly.
- Inspect property conditions and coordinate maintenance activities to ensure compliance with local, state, and federal regulations while maintaining curb appeal and amenities.
- Investigate complaints and resolve conflicts.
- Secure the property, implement safety precautions, respond to emergencies, report as required, and complete related documentation.
- Ensure work-related activities are conducted fairly, ethically, and consistently.
- Perform other tasks as assigned.
Benefits
- Comprehensive medical plans with flexible coverage options for employees and families.
- Dental and vision insurance options.
- Health Savings Account (HSA) with employer contributions.
- 401(k) with company match.
- Life and disability insurance options.
- Vacation time accruing from Day 1.
- Paid holidays and floating holidays.
- Wellness programs.
- Professional development and education opportunities.
- Supplemental benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
