Leasing Consultant

HSL Asset Management•Oro Valley, AZ

7d•$16 - $19•Onsite

About The Position

HSL is a locally owned and operated real estate development and management company headquartered in Tucson, Arizona. The Leasing Consultant is a service-oriented sales representative who presents the features and benefits of living in an HSL apartment community and helps current and prospective residents feel welcome and comfortable. The role requires a positive, customer-focused representative who can solve problems, manage multiple priorities, and contribute to an energetic, resident-focused team. The Leasing Consultant supports resident satisfaction and customer service by learning prospective renters’ needs and matching them with suitable apartments. The role also supports leasing, resident communications, inspections, and community operations. The position has a 40-hour flexible work week, with weekend work required. Candidates must have a high school diploma or GED and reliable transportation, a valid driver’s license, and current automobile insurance. One year of experience or training in sales, apartment leasing, property management, real estate, or a related field is preferred. Successful hiring is contingent on passing a background check and drug screening. HSL is an Equal Opportunity Employer and states that reasonable accommodations may be made for people with disabilities.

Requirements

High school diploma or GED equivalent.
Ability to communicate by telephone and in person with prospects, residents, vendors, corporate staff, and resident staff.
People skills to build connections with prospective renters, maintain resident satisfaction, and help reduce turnover.
Verbal and written communication skills, including the ability to function in a sales, marketing, and customer-service environment; respond professionally to questions and concerns; read and write short correspondence and memos; calculate rates, discounts, and bonuses; explain financial and legal real estate terminology in common language; and present information effectively.
Ability to follow detailed written and oral instructions using common-sense judgment.
Ability to address problems involving a limited number of variables in standardized situations.
Attention to detail in lease terms, conflict resolution, move-in procedures, and financial transactions.
Basic computer, internet, and typing skills.
Ability to work a flexible 40-hour work week; weekends are required.
Reliable transportation for assigned business-related tasks, a valid driver’s license, and current automobile insurance.
Successful candidates must pass a background check and drug screening.

Nice To Haves

One year of experience and/or training in sales, apartment leasing, property management, real estate, or a related field.
Bilingual language skills, such as Spanish.

Responsibilities

Highlight the community, answer questions, and guide prospective residents through apartment and amenity tours.
Respond to prospective residents’ rental inquiries in person and through digital platforms.
Maintain a professional and friendly atmosphere in the leasing office and other community areas.
Inspect the community while showing apartments and report needed services to maintenance.
Present new rental offers and lease renewals to existing residents.
Address resident-related issues and manage resident communications.
Inspect units before move-in, at move-out, and during vacancy.
Stay aware of local market conditions, competitors, and current trends.
Answer community-related questions and concerns as a front-line HSL representative and community expert.
Prepare prospective resident background checks, including reference letters, rental history, income verification, and lease applications.
Execute lease terms and take appropriate steps in cases of resident default.
Attend meetings and assist the team with reports, resident communications, move-out inventories, and market surveys.
Complete additional duties assigned by the supervisor.
Perform reasonable tasks consistent with company objectives and comply with company policies, Fair Housing requirements, the Americans with Disabilities Act, and other applicable apartment compliance laws.

Benefits

Sign-on bonus, community performance-based bonus eligibility, referral bonuses, and other incentives, subject to position and property eligibility.
20% employee lease rental discount, excluding Encantada and Flin branded properties.
Comprehensive benefits package.
Paid vacation, personal, and sick time accruing from day one.
Paid off-site and on-the-job training.
Medical plans subsidized by HSL.
Dental plans.
Vision coverage.
Short-term disability coverage.
Company-paid long-term disability coverage.
Company-paid group life insurance.
Employee Assistance plan.
401(k) retirement plan with a 50% match up to 3% of income.
Career advancement opportunities; the posting notes that more than half of current Assistant Community Directors, Community Directors, and Regional Asset Managers were promoted from within.
Tools, training, and support for professional growth.