Leasing Consultant

Capreit•Knoxville, TN

About The Position

CAPREIT is seeking an enthusiastic Leasing Consultant for Goldelm at Metropolitan, a 520-unit apartment community in Knoxville, Tennessee. The role focuses on providing exceptional customer service, building relationships with prospective residents, and helping them find a home. The Leasing Consultant also supports the Community Manager with leasing and administrative tasks and contributes to occupancy and resident-retention goals. CAPREIT describes its culture as collaborative, respectful, supportive, and focused on professional development and career advancement.

Requirements

  • At least 1 year of multifamily housing experience.
  • Strong customer service and sales skills.
  • Excellent communication and follow-up abilities.
  • A valid driver’s license to operate a company vehicle or golf cart.
  • Experience with specialized property management software such as RealPage, OneSite, Entrata, or Yardi, or the ability to learn such software.
  • Working knowledge of current technologies and Microsoft Office.
  • Customer-focused, service-driven, energetic, and outgoing.
  • Organized and detail-oriented, motivated by goals and results, and comfortable working in a fast-paced environment.
  • Strong interpersonal skills and a commitment to creating a positive resident experience.

Nice To Haves

  • Previous leasing experience.

Responsibilities

  • Greet and qualify prospective residents.
  • Conduct community tours and highlight community features and benefits.
  • Assist prospective residents with the application process.
  • Participate in marketing and outreach activities.
  • Follow up with prospects throughout the leasing process.
  • Process rental applications in a timely manner.
  • Answer resident and prospect inquiries.
  • Manage resident and prospect follow-up.
  • Complete administrative and leasing-related tasks.
  • Contribute to occupancy and resident-retention goals.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Competitive bonus program.
  • Leasing commissions.
  • Mental health day.
  • Summer Fun Fridays.
  • Paid vacation time, including a birthday off.
  • Paid sick time and holidays.
  • Professional development and career growth opportunities.
  • Employee-centered culture.
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