Leasing Consultant

BH Management Services, LLC•Pensacola, FL

56d•Onsite

About The Position

The Part-Time Leasing Consultant creates an exceptional experience for prospective and current residents by marketing the community, generating and managing leasing leads, conducting tours, and supporting lease renewals. The role converts prospects into residents through customer service, product knowledge, and relationship-building while ensuring compliance with Company policies and Fair Housing regulations. Under the direction of the Community Manager, the Leasing Consultant supports the daily marketing, administrative, and financial operation of the property. The position involves leasing paperwork and contracts, prospect communications and records, apartment and community inspections, and promotion of online leasing programs and current incentives. The work schedule is Monday through Friday and may vary based on business needs. Physical duties include continual movement, exposure to all weather conditions, and lifting at least 20 pounds.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, hold a state leasing license or be able to obtain the required license(s) within the timeframe required by law.

Responsibilities

Support the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
Maintain knowledge of the community, local competitors’ specials and floor plans, and leasing units and documents in accordance with Company standards and Fair Housing guidelines.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units before prospect visits and conduct tours of vacant or model units and common and amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Use and promote third-party online leasing programs appropriately.
Log prospect information and notifications accurately and on time in the property management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay up to date on promotion and leasing incentives.
Assist with completing the Move Out Vacant Inspection Checklist (MOVIC) accurately and by the Company deadline.
Post notices to vacate and other community communications, if applicable.
Assist with daily community inspections to ensure community policies are followed and address issues, if applicable.
Perform other duties as assigned.