Leasing Consultant

Renewing Management Inc • Cumberland, IN

14d

About The Position

The Leasing Consultant is the initial point of contact for potential residents and leads. The role gives tours to prospective residents, sells the features and benefits of the community, guides applicants through the application process, and builds rapport with residents while delivering a high level of customer service. The position also assists existing residents and supports the Property Manager with office and administrative tasks. A customer-focused demeanor, strong organization, and competitiveness are important for this role.

The Leasing Consultant markets the community, manages daily prospect follow-ups, helps ensure units are ready for move-in, prepares leases, collects payments, enters resident service requests, and maintains activity records in accordance with Fair Housing compliance. The role also monitors community facilities and uses property management software and personal computer functions.

The position is full-time. The stated schedule is Monday–Friday, 8:00 a.m.–5:00 p.m., and Saturday, 10:00 a.m.–4:00 p.m. The physical requirements include regular sitting, hand use, reaching, and communication; occasional standing, walking, and stooping, kneeling, crouching, or crawling; and occasionally lifting or moving up to 25 pounds. The employee must be able to leave the office to show apartments to potential residents. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or equivalent.
• Demonstrated high-level customer service to achieve customer retention and sales goals.
• Proven track record of successful sales.
• Demonstrated history of time management.
• Excellent communication and negotiation skills.
• Professional image.
• Strong administrative and organizational skills.
• Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m., and Saturday, 10:00 a.m.–4:00 p.m.
• Ability to leave the office to show apartments to potential residents.
• Ability to perform the stated physical requirements, including occasionally lifting or moving up to 25 pounds.

Nice To Haves

• Some college or advanced technical training.
• Two years of work-related experience in property management.

Responsibilities

• Market the community through online and traditional sources to meet occupancy goals.
• Manage time independently to complete daily follow-ups, including tours, phone calls, emails, and text messages.
• Assist maintenance and management with unit inspections to help ensure units are clean and ready for move-in.
• Prepare and execute leases according to property standards and regulations.
• Collect application fees, security deposits, and rent payments using property management software as appropriate.
• Enter service requests reported by residents.
• Document conversations in the activity log for record keeping and Fair Housing compliance.
• Monitor community facilities, including the laundry room, mail station, and pool.
• Assist the Property Manager with office and administrative tasks.
• Operate and understand personal computer functions and company-used software.
• Perform other duties as assigned.

Benefits

• Competitive base salary with bonus potential.
• Paid time off.
• Paid holidays.
• 50% discount on the base rent of a home or apartment managed by Renewing Management.
• Optional medical insurance coverage.
• Optional dental insurance coverage.
• Optional vision insurance coverage.
• 401(k) plan with a 4% employer contribution.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED