Leasing Consultant - Arrive Sonoma Ridge

Trinity Property Consultants•Santa Rosa, CA

About The Position

Trinity Property Consultants is hiring a Leasing Consultant for Arrive Sonoma Ridge. The Leasing Consultant is the face of the property and provides exceptional service while supporting leasing goals and creating a seamless experience for prospective and current residents. The role contributes to a welcoming community and offers opportunities to grow in multifamily property management. Compensation is $24–$26 per hour, based on experience, with opportunities for commissions and bonuses. The stated schedule is Tuesday through Saturday, 9 a.m. to 6 p.m.; availability for nights, weekends, and holidays as needed is also required. Participation in team functions and regional or company activities is expected. The position involves indoor and outdoor work in varying weather conditions, regular sitting, standing, and walking, and use of hands and arms. It may involve occasional climbing, extended computer or telephone use, and lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance. Prompt response to visual and auditory alarms is essential.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Ability to handle high-stress situations and resolve conflicts constructively.
Intermediate skills in Microsoft Word, Excel, and Outlook.
Availability for nights, weekends, and holidays as needed.
Ability to work indoors and outdoors in varying weather conditions and respond promptly to visual and auditory alarms.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications.
Knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, and social media.

Responsibilities

Show, lease, and welcome prospective residents to the property.
Assist with market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in and help ensure a smooth experience.
Respond promptly and professionally to resident inquiries and concerns.
Process maintenance requests and coordinate with the team to support timely resolution.
Maintain complete and accurate resident files.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with company standards.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution, plus HMO options for California residents.
Employee dental and vision premiums fully covered; dependent coverage is available at an additional cost.
401(k) match up to 2% of salary.
Life insurance and AD&D coverage up to $25,000, and short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time off.
Professional development.
Tuition reimbursement.
Employee discounts.